burns19512
11. juli 2024
We checked in very (early) in the morning - 2am - with our 3 small children. We were exhausted since we had been in the car 8 hours already. Our room was musty and had a damp feel to it; that already made me feel gross so I cranked the AC down. Only to notice when I got to the AC, an exposed wire coming from it. (I have a very active, very curious 2 year old) . My husband just tucked it back since it was just hanging out in the room. The bathroom was absolutely disgusting - what appeared to be a dried up urine puddle on one side of the toilet, hair all over the tub, the bathroom hardly looked wiped down at all. I took a handful of toilet paper just to put down the toilet seat because I couldn’t trust it was clean. The toilet itself, I couldn’t tell if it was dirt - too old - or both. For $149 a night, I expected the room to be much cleaner - and more updated. I couldn’t tell if there was a cobweb under one bed or just damage to the furniture. Let’s put it this way, I was so grossed out I could barely sleep - Even my husband, who can tolerate almost anything, agreed that the hotel / room was musty and the room was dirty. I am afraid to see how bad it is in the daylight. The room needs a major cleaning and / or update - very disappointed with our experience.
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