Fusion Resort Cam Ranh - All Spa Inclusive

On the second day of the trip, my body was tired during my second pregnancy, and my husband lost his cell phone due to pickpocket, so Nha Trang's family's first trip almost became the worst memory, but when I arrived at the Fusion Resort late at 8 p.m., my family was very moved by the upgrade of the room by the supervisor of Ngoc Although the memories of the trip are the worst, I think they will be a great memory and thank you to the Ngoc supervisor for giving us this gift. Thank you so much.

The funniest thing is the service at their hotel. Their manager Joe was originally scheduled to come over and apologize to us when we checked out at 12 o'clock, but we waited for him at the front desk for 20 minutes. When I asked him how to handle this matter, his attitude was also not good, and he could only apologize. So, I want to ask if there is no compensation for us not resting well all night and the damaged itinerary the next day, which makes the residents feel comforted, He replied that he could only say sorry. I think the hotel was very negligent, and he was still saying: Although I don't know if your room made noise that night, I apologize for the phone call. I angrily told him that I had told him many times that I went to bed at 11 o'clock, and that there were complaints from other rooms. You should send someone over to figure out which one it is, instead of calling the guests casually in the middle of the night, especially since they are still pregnant. So I really feel very angry and terrible, I want to complain to this manager Joe, he is not capable of handling the customer's problem well.

I made two separate bookings and will be staying at Fusion for a total of 5 nights, which covers all of my time in Nha Trang. The resort is expansive and boasts a beautiful private beach. One of the resort reception staff members, Thay, is exceptionally friendly and thoughtful. The resort's breakfast buffet offers an abundance of fruits, may source from their own farm. We spotted peacocks and goats wandering along the paths, which was quite charming. The best aspect of Fusion, in my opinion, is the all-inclusive spa. We are able to choose one spa treatment per day. There are two main areas for improvement: Firstly, the resort is quite far from the town, and the shuttle bus service only runs one service to the city and two back to the hotel a day. If you opt for a taxi, it takes approximately 45 minutes to reach the town. Secondly, dining options are limited, with only two on-site eateries and no convenience stores or supermarkets nearby.

Overall good, service is good, location is good, environment is good

It was the best resort ever. Most of all was so fancy and luxury. But the tasty of foods were not so good for me.

I had a treat vacation here! But it is a very popular resort, so if you want privacy, I recommend you get the room with a private pool. They only gave us 30 min complementary massage as well :(