Callicoon Hills

This is a giant never again for me. Even if the property isnt “my vibe” - a decent staff is still required. aside from literally one employee, the rest of the staff I encountered was terrible at troubleshooting, generally uninterested in being helpful, extremely unaccommodating, and lacked basic care and understanding of service. I have several specific examples of this, which I’m hoping to share with management if they ever call me back. Here are a few, but I’m leaving out my largest issue: 1) My request for a mini fridge were ignored even though I asked two weeks prior to our arrival 2) they did not have, nor could you purchase some basic human needs and were told to go to go to the dollar store (um no, YOU dont have the products… YOU go to the dollar store ***) 3) unwilling to get my pregnant friend ice 4) served cold food 5) I was at a wedding and they sliced up 2 steaks for a table of 10 - we had to ask for more like we were Oliver Twist. 6) Brunch was understaffed and food wasnt good - it took nearly an hour to get 4 orders of eggs. 7) Not a salt shaker to be found. 8)they ran out of butter the final day. 9) the brunch the final day was buffet style and im not kidding, the scrambled eggs were hard (huh lol) and grey. yes, GREY. while, the property is nice, it is very hilly. So my advice to anyone is to make sure that you are OK with lots of hills and uneven terrain. Definitely make sure you ask questions about where your room is in relation to hills and accessibility options. It’s pretty… But what is happening here lol.

Stayed at Callicoon for a wedding, was a fantastic place to stay, well looked after resort with great amenities and friendly team members. Felt like being at adult camp:

We loved Callicoon Hills. It was exactly what we needed before our wedding weekend to relax, enjoy nature, workout at the indoor/outdoor gym, use the walking paths, sit by the water, lay by the pool, etc. The food onsite was exceptional & the restaurant food. We made some amazing memories and we can’t wait to come back. Thank you!

Highly recommend Calicoon Hills. Staff were so friendly, rooms were clean and modern, and the grounds could not have been more beautiful and well appointed. Loved our stay and can't wait to go back.