wellings17
17. december 2024
It was the worst hotel we have ever stayed in !! The rooms need up dating ! Curtains are tatty and ripped in parts. Bed Settee is very uncomfortable and shappy, Holes in the sheets, front inside door frame needed Plastering as there were holes on the side of it filled with toilet paper.. The door to the balcony door, the lever plate was loose, and we couldn't shut the door they did come and put 2 screws and fixed it. The beads round the balcony doors were loose, and the glass could have come out, Stains on the walls and some holes on the walls. We left the towels on the floor in the bathroom on the day they change them before we went out in the morning and came back after 3 pm the towels were still on the floor, we went to the receptionist asked the receptionist if we could have clean towels because we left them on the floor, she was very nasty and said the cleaners have got to do the others rooms for new quests, weren't we quest.. !!! The jet2 rep was helpful in getting things resolved. The brochure and Internet are misleading to this hotel, as it states, " with a peaceful atmosphere perfect for relaxing....." As shown in the photo. We are coming back to fuerteventura in March. we will never stay at this hotel again!!
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