Aparthotel Ona Cala Pi Club

Excelente todo. La atención del personal impecable.

The breakfast restaurant is horrible. No hand sanitizer, not enough plates and glances - so the personnel stress handwash silverware and glasses at the bar but. The hygiene of the restaurant is non existent! No cloth over the bread - so everybody touches the bread with dirty hands. The room had a really bad smell of mould. We had long-tailed silverfish, ants and cockroach in the room - so disgusting. Not really the kind of creatures you want to bring back home to your home. The couch and the chair in the living room was so nasty that we didn’t want to sit in it - we got sheets to cover it up. The beds are horrible as well. How this place ended up on booking with a rate of 8.8 - I have no idea. We will never go there again.

We were here for a full week in early October and, as there are only a few restaurants around the area, we paid for half-board for the period and had no regrets. We had a hire car and spent little time in the hotel. There was no evening entertainment at this month which was a disappointment but the tv did have a dozen English channels. We had exchanged through Interval and although we were only a couple, the exchange was for a two bed apartment, lounge, kitchen, bathroom, utility, a sea facing balcony and even a sun-bathing and bbq area on the roof. All were in good condition and it would have been great for a family in warmer months. The room was cleaned once mid-week with clean sheets and towels. The buffet restaurant was excellent for both breakfast and dinner. Very few British visitors and food choices are aimed more at the majority German, French and Spanish. A large paella was prepared each night with lots of other fish/seafood/meat alternatives. Desserts were numerous and delicious. The chefs did an amazing job keeping all the sections replenished. We enjoyed every meal. The staff throughout the hotel were cheerful, friendly and helpful. The beach is very scenic and popular with the locals, particularly at weekends, which makes street parking difficult. We managed to find spaces each time but it must very frustrating in peak periods. Later in the week we saw that there was paid underground hotel parking available. There is a bus that links to Palma several times daily. We stayed mainly within a thirty minute drive of Cala Pi visiting Llucmajor, S’Arenal, Santanyi and smaller villages and local visitor sites such as the nearby Talaiot ruins at Capocorp Vell, Botanicactus and Artestruz (ostrich farm) Altogether we had a very enjoyable week here.

Whilst the apartment and the area were a great place for a holiday, the place appeared to be gradually shutting down for the winter which meant that the hotel’s own restaurant ran out of wine. By the last couple of days even the restaurant wasn’t open for lunch and the only place open in the town (which was also part of the complex) was dreadful and v busy. On two evenings the only place to eat was the restaurant and the buffet (the only thing on offer) was pretty grim. Luckily on our last two evenings a restaurant in town called Sa Terrace opened and that was great. Nice place, nice people, lousy dining!

We didn’t stay at this hotel, but I noticed on Google that they market themselves as a restaurant, and there is a shortage of restaurants in Cala Pi. We went there one day and a friendly, professional manager-looking man said yes of course you can eat here, it’s a buffet, and it £21/head plus drinks. The buffet was average but it served a purpose, the only strange thing was to be asked for payment as soon as we’d got our drinks and before we’d been up for food. On a second night later on in the week, we went back again. I asked a young lad for a table for 7, and he said “No, I’m sorry it’s hotel guests only”. I told him we’d come only 3 days ago, as non-guests, and that we paid £21/head. He said “Oh yes, I remember you” and everything was okay, he gave us a table. He clearly couldn’t be bothered…? I can’t think of another explanation. The food was much better on this occasion, 7 of us had cocktails, some water, and two courses, for 190 Euros, which I was happy with. As we left the restaurant, I spotted the professional manager-looking man in the bar across the road, his shirt undone, and he’d clearly had ‘one over the eight’ as we say in the UK. He held his glass up at us and shouted something in Spanish, which didn’t sound the friendliest, but I’m not sure. So a bit of a whirlwind experience at the Ona Club restaurant. The hotel really should market this as a restaurant – and sort their staff out – as there is clearly a market for restaurants here. We were here a year ago, and two have since disappeared, leaving only a few.

The room is spacious, but the kitchen is lacking basics like some way to brew coffee or even a kettle . I have to boil water in a pot and try to pour it into a mug. The pillows are horrible, flat and hard and we got 1 twin-sized blanket for the full-sized bed. When I asked for additional pillows and blankets they said "You are 4, correct? You have what you need." The pool and bar close at 18:00. There's absolutely nothing going on after 18:00. They do fun things for little kids and it seems like they are catering to families with kids under 10.

Quite nice hotel with good breakfast. Really close to an amazing beach. Room with beautiful view. Cleaning could be better and the opening hours for the pool (12 to 5 pm) is not what we expected with small children.

Friendly staff, easy to park the car outside the hotel (free parking). On the side of Cala Pi (beach). Nice views. Practical accommodations although dated. Nice pools area for families. The main negative point were the frequent shortage of water almost on a daily basis for short periods of time but impactful.

My wife and I were there for a week and it was lovely and beautiful - our apartment looked over the pool, which was beautiful, and we had a great time exploring the area and chilling by the pool. Staff were very helpful and able to help us out with anything we needed. Specifically, there was help getting taxis to surrounding areas and boat hire nearby. My wife is vegetarian, which was fine for breakfast but a problem for dinner. Staff tried to be very helpful but the reality is the restaurant could cater for vegetarian customers very easily by simply removing the meat from some of the pastas and salads. At any rate, in 2022 there really should be better vegetarian options.