Melia Cala d'Or

Stayed for four nights. Set back from the seafront in a quiet street. Two minutes walk to Cala Gran beach. Beautiful pool area and grounds. Comfortable lounge and dining area in classic style. Upgraded to premium room. All amenities there. Room is ultra modern which is not in keeping with the rest of the hotel and looks basic. Very clean throughout hotel and staff extremely attentive. Isobel in particular was superb. Her customer service was exceptional. A lovely stay but just short of five star experience in our opinion.

The perfect hotel for our family group of 13 ,celebrating our parents 80th & 90th birthdays . Exceptionally friendly staff , beautiful grounds , small and peaceful, close to the town with some really lovely restaurants . Perhaps a busier town than we expected , but we were able to get away from it all ,within the hotel grounds . Some pretty beaches nearby, but quite busy so we preferred the pool area . Would highly recommend. The only thing missing was a sea view , but for the price and peace and quiet , the balance was perfect for us.

Lovely hotel, a quiet sanctuary in a fairly busy resort. Breakfast lovely, especially the omelette station. Staff very friendly and attentive. Rooms very calm and attention to detail such as comfy chairs and sun beds make it even more relaxing. Would definitely return.

We’re only two days into our stay and already absolutely love it here. I don’t usually write reviews, but this hotel truly deserves a glowing one. Everything has been perfect - definitely worthy of its 5-star rating. It might not be ultra-modern, but that’s exactly what makes it so special. The charm and character are unmatched. I’m absolutely in love with the antique mahogany furniture - it’s gorgeous, so unique, and gives the whole place this elegant, timeless feel. It’s also unbelievably clean - every corner, from the rooms to the shared spaces, is spotless. You can see how much care and pride goes into looking after the place. The staff have been absolutely lovely. Every single interaction has been warm, genuine, and thoughtful - you really feel taken care of here. Even the little things are so well done. Like on our first morning, I finished breakfast, decided to grab a bit more, and came back to find fresh cutlery already placed next to my plate. I hadn’t even asked - it was just there. That kind of attention to detail says everything. It’s actually the first hotel we’ve ever stayed at that makes me want to come back. It’s that good. Already planning a return before we’ve even left. Highly recommend - this place is an absolute gem.

We have just returned from here on our honeymoon . The trip was recommended and booked for us and could not be faulted . It was a relaxing week and the staff are so happy , hardworking and friendly . They go above and beyond ! The room was lovely and kept clean and service across the hotel was exceptional . The beach is only a 5 minute walk away plus more restaurants etc. We were half board and the food was fantastic . An abundance of fresh food every day . We would recommend and hope to come back . Vanessa and Graham xx

We were somewhat aware that the hotel might not fully live up to its 5-star rating, but upon arrival, it became clear that it was at best a 4-star, more like 3+. When you’ve paid for a luxury experience, that’s just not acceptable. The rooms were worn down, the bathrooms didn’t feel clean – mostly due to old grime that couldn’t be removed. The furniture was in poor condition, some pieces literally falling apart. Our "junior suite" was like a dark cave, nothing like what you'd expect from that room category. When we asked to switch rooms, we were actually downgraded – they refused to offer a complimentary upgrade, even though our original room was clearly not up to standard. That felt both stingy and unprofessional. Unfortunately, the new room also had its share of issues. It wasn’t fully clean, and there were ants in the room – not exactly what you hope for in a supposedly luxury hotel. The only thing that actually lived up to expectations was the pool area and the indoor pool – both were nice and well maintained. Sadly, that’s not enough when everything else is falling short. The food was mediocre, and the service was dreadful. Everything took far too long, and several staff members seemed lazy and uninterested. In summary – the hotel did not live up to what we paid for, and we won’t be returning. Not recommended if you're looking for a genuine 5-star experience.