Inturotel Esmeralda Garden

The hotel is lovely, pool and cafe area nicely done. All very clean including room. Staff friendly and helpful. Pool bar was great too - had a great time and would return. This hotel is part of a chain and we also went to Esmeralda park which has lovely sea views and great pool bar.

Cannot find fault with this complex, apartment is large and very clean,maids are here almost everyday, pool area is excellent and can always access loungers and reception is always helpful along with our jet2 rep 10/10 will definitely retun to this hotel

Put in a noisy room above a boiler that kicks out 80 decibels & vibrating through the room put up with no sleep at all for 10 days got a move late in holiday. Made me ill with tooth abscess had to get antibiotics have lost my tooth low immune system because of no sleep. Horrible man on reception on last night was saying not helpful teasing we had missed our bus ride he was very unhappy and wouldn’t get us a taxi and said we had to walk to the other building to reception for help but they are all linked. The worst hotel I have stayed in don’t know what help you would get in a true emergency. Accommodation extremely poor for the money very tired decor noisy room pool bar only open until 5:30pm. I have never done a bad review in all my years until now. The truly awful security guy/receptionist needs a change of job. Said we were the worst guests he’d ever met. An utter wind up merchant when you are waiting for your transfer to go home.

We visited this hotel in September and could find no faults at all. The rooms are lovely, the pool area isn’t overcrowded and is actually quite serene, there’s a very relaxing meditation garden at the front and the staff were a delight - a special mention to Hortensia (pictured) who treated our little girl as if her own ❤️. Very reasonably priced too, and a short walk to both Cala Ferrera and central Cala D’Or.

The hotel is very good, the staff are very helpful, the pool is clean, not much noice at night, the hotel has lots of restaurants and bars very near, you never have to walk far, walk out of restaurants and you have a bar next door, the beaches are also close if you have children that want to build castles.

Just had a lovely week at this hotel. We had a self catering apartment which was very comfortable and had everything we needed. Pool area was spotless and plenty of sun loungers. The staff were very helpful and friendly. The karaoke bar opposite is VERY loud and goes on till about 11.30pm but I can't see that this is the hotels fault but it is worth noting. We also visited the sister hotel Esmerelda Park and were very glad we booked Esmerelda Gardens as its much smaller and quieter. Just a short walk from town centre and beaches.