Apartamentos Cala d'Or Playa

Just returned from a week in October, the last week of their season. Here’s some good and bad opinions on the hotel - Good - great location, 5/10 minute walk to mostly everything! Loads of shops close by for the essentials. This part of Mallorca is beautiful! Beaches/coves are stunning. The hotel pool is small (not sure you’d get much space in peak season) and there is no deep end…perfect for me, a non swimmer, as the water never went higher than chest height. Kids enjoyed the slides, they are on the smaller side but still enjoyable. Clean and decently modern apartment. Kitchen has everything you would need for easy meals. Toaster, small hob, microwave, fridge & all the utensils. Washing up liquid & cloths all supplied. We stayed in a ‘superior’ apartment & the balcony was great! Huge! We had an outside table & chairs for 4, 2 sunbeds and a drying rack. Loved it. The air con works throughout the apartment and worked well. Cleaners come every other day to make beds and change towels. The upside of visiting the last week of the season is it’s so quiet! No rush for sunbeds, they were available all day. We had lunch by the pool which was nice and reasonably priced, 4 meals 6 drinks €58. Bad - Arrived at 3am to a miserable man on reception, no pleasantries whatsoever. Really off putting for that to be your first impression of the hotel, especially at such an ungodly hour after a day of travelling with kids. The shower pressure is non existent, feels like someone slowly pouring water from a watering can on you. No vanity area to get ready, I like to take my time and relax when getting ready to go out so really missed somewhere to sit and look in the mirror. There was a mirror hanging in the bedroom but no plug near for dryer/straighteners & it’s too high up the wall to use a dining chair to sit and use it. I guess they mean for you to get ready in the bathroom but it’s just not enjoyable once someone’s had a shower - too humid. Pool freezing, I understand it’s late October so we were asking for it really but it does take your breath away. Also no floaty signs around the pool, this wasn’t enforced during our stay but I wonder if it is during busy months? Be aware they do not allow the floaties that have the netting to sit in…we were asked not to use this due to kids getting tangled. Poolside very slippy, saw a few people bodyslam the tiles. I told our kids to walk slowly & they didn’t fall…but for smaller kids who get easily excited I can see this being a problem. My husband found the beds too firm but I thought it was comfortable enough, I was cold during the night & the sheet wasn’t enough, I got down a blanket from the wardrobe but it smelt really musty so didn’t use it. We found the 4 medium towels provided just weren’t enough for 4 of us after showering (myself and my daughter need 2 each - body & hair) so we resorted to using our beach towels which wasn’t ideal. You can tell this is the last week of the season, the sunbeds are pretty

amazing holiday , with our 3 year old and 3 months old , one of my favourite holidays to date , the hotel itself was very clean and tidy , entertainment/ kids animation team were great !! I'm sure we got given the best room there which was 103 .. perfect view of the pool .. I did email before going and paid extra for a premium room , which comes with a terrace instead of a balcony.. we were so happy with the room we had 10/10 .. Lots of local shop near by the get your shopping in and plenty of places to eat near by for evening meal ect .. I don't think you can beat cala dor , so much to do and see.. 3 beaches within walking distance all beautiful and also a marina which is a 15 mins walk or taxi cost us €6 to get back one evening.. there is also a land train that can take you around cala dor - also stops by marina .. my only negative feed back would be hench the other review , the floors by the pool were very slippy , my husband fell over and my daughter did a couple of times definitely take pool shoes and also we were self catering so on an evening we would head down to watch entertainment, I took my own can of beer down , to be told I couldn't and had to buy from the bar Apart from that everything was perfect, would recommend , and would go back

We had our 3rd visit to the Cala d'or Playa in August and had a wonderful time! The team on reception were as welcoming as always, we had exchanged emails before visiting to book a pool view and the emails were always answered promptly and politely. The teams around the hotel were great! We didn't struggle getting sunbeds around the brilliant pools and had several lovely lunches around the pool. The position is fantastic, close to lots of lovely restaurants, Bon Sol was a favourite this year and beautiful beaches you really can't go wrong! Here's hoping to another holiday here next year! Thanks everyone xx

Our first time in Cala d'or and will most definitely be coming back soon. We stayed in the superior rooms and they were very comfortable and clean. Our rooms were cleaned, beds changed and fresh towels every second day. Our daughter loved how the maids folded our pj's and displayed her little soft toys every visit. It's those little touches that go a long way. Staff are all lovely (especially Rudy) . Pool is a great size with lots of loungers (just get up and out early). We were self-catering but added breakfast on a few of our mornings, which I would recommend. Other places I would highly recommend for food are Andy's Bar, Marivent and Rustic. Tropical Gardens for cocktails and a great atmosphere. Honestly it's a little gem and we can't wait to return

We just returned home last night from a five day stay I will the start with the positives as to why this is an absolute fantastic place and then to the reason why we wouldn’t return ! Hotel is in lovely location close to beaches, shops and not far from main strip and fantasy park and happy park for the kids, the hotel is kept very clean in all the main areas and the rooms are cleaned every two days, The room itself is very modern, we stayed in superior room which have been newly renovated and it was fab , has hob with two rings , microwave , kettle , toaster , nespresso machine , and lots of pots pans cutlery everything you need if you want to stay in and cook , even has washing up liquid and sponge brand new in packet for you to use ! Beds are comfortable and black out curtains which are ideal for travelling with small babies and kids , showers are fab ,lovely balcony area , good working air con. I was very impressed with the rooms ! Also we travelled with small baby and child and after 10.30/11pm things really quieten down and they all got full lovely nights sleeps there was never any late night activities or noise going on just what you want when travelling with small kids ! The Animacion team are fantastic work so hard all through the day till night with the kids there was always something to do and a good variety for kids from parrot shows / Disney show / bouncy castle / Zorb balls in pool and inflatables ! the bar staff were lovely , as were the cleaning ladies and reception. We never had issues getting sun beds on any of our days which some people have mentioned , i did see issue with parasols there so big they cover a large amount of area / some smaller ones around might be a better idea , as one day I put the parasol by our seats up as to have baby under shade and seats beside us weren’t impressed as they wanted sun so it’s a bit of a disaster ! Also the lifeguard on duty on our last two days spent most of her time going around taking towels off reserved sun beds which I understand people shouldn’t do but I think it would be more in her line/priority to watch people and kids in the pool and not the sunbeds have a different staff member do this ! Kids loved the pool and the slides and sprinklers in baby pool there fantastic! Now to the bad part I read the reviews about the tiles by the pool being slippy so I had bought my child the swim shoes before we went which did help to be fair but nothing could of prepared me for how bad it was , every day we were there there was an accident where a child fell and hit there head but nothing could of prepared me for our last morning , an older lady fell and hit her head on the tiles by the slides in front of our family, lifeguard was nowhere to be seen and had to be called to assist with the situation, she was not conscious or alert for a good few minutes and paramedics were called most parents had to keep the kids away and distracted as the situation did not look good thankfully the lady cam

On arrival we was very happy with our stay. The room was spacious for the four of us and very comfortable. The kitchen was very basic but we didnt plan on making much in the room anyway as we were half board. I would recommend bringing your own cleaning wipes as none of this is provided and the shops nearby were expensive. The fridge was fairly big and nice and cold with a small freezer section inside. Beds were comfortable. Towels were tiny. They are only replenished once every 2 days which was a bit of a pain as the rooms have walk in showers which spill out especially with kids using them. The maid didnt clean our room, only replenished towels and emptied bins. No fresh bedding. The pool area is lovely on first look but after a few days this looked and felt really dirty. Sunbeds need cleaning daily in my opinion. The pool was ok, it did feel a little slimly in some spots . During our stay there was a sand storm which made the pool area even worse so for one day the pool was closed and it was jetwashed down for the whole day but it still looked really dirty after. I think the hotel should do this daily after the pool closes like all other hotels in hve been too. The food was fairly nice the first few days but deteriorated towards the end of the week. There is a lovely Indian restaurant 2 mins walk from the hotel. Sunbeds were very tight. You could barely put your legs down the side and had to exit the bed at the end. The animacion staff were nice but very flat compared to other places i hve been. Not many people stayed for the entertainment. The gangway walk and inflatable crocodile was a hit with my kids and at no extra charge to guests! Reception staff were great. I dont think we would return, this was more of a budget friendly holiday for us. The restaurant was very overpriced. A small lunch and 4 cokes came to 69 euros (2 adults 2 kids) and was very basic. Also ask to check your receipt as we was overcharged and so was another family we spoke to. cala dor is lovely and great for families. The karaoke bar down the road and marleys bar was our favourite evening spots and the kids play park was great too.