The Lakes Resort Cairns

複合リゾート施設内の各棟を滞在型アパートメントホテルとして提供しているので、普通のホテル並みのサービスを期待すると失望すると思います。 サービスは必要最低限で、スターターキットとして提供されるタオルやトイレットペーパーは、汚れたり、なくなったりしたら、自分でクリーニングしたり、トイレットペーパーを購入しなければなりません。 棟によって差があるようですが、私が泊まった部屋は、清掃が行き届きいて清潔でした。 そして、フルキッチン、洗濯室、リビング、ジェットバス付浴室、ベッドルームがあり、広々していて住むように泊まれて快適です。 立地に関しては、中心地からは離れているものの、植物園などの自然に恵まれた良い環境です。 バードウォッチングが目的の私にとっては、最高の立地でした。 なお、レセプションは、17時以降は閉まっています。Trip.comでは18時までとなっていますので、訂正した方がいいと思います。 私もチェックインしようとしたときには閉まっていて誰もおらず、困りました。 そのときは、併設のタイ料理店の親切なスタッフが連絡をとってくれて、無事にセーフティボックスの中にあった鍵と説明書を受け取ることができました。 ちなみに、このタイ料理店は、リーズナブルな価格でとても美味しかったので、このホテルに泊まらなくても行きたいぐらいの良いお店です。

We stayed in a standard two bedroom spacious apartment that overlooked one of the pools, which was nice. Also having 4 pools to choose from was great. We visited the Thai restaurant on site a couple of times and I would recommend it. However, the resort and our apartment were tired i.e the pool had missing tiles. The showers were over the bath and would not suit anyone with mobility issues as the baths were high to step into. Our apartment would benefit from better cleaning and pillows needed to be replaced. Location is very close to the airport and with being on the 3rd floor, you can hear the planes very clearly!! It does appear that a number of the apartments are long term rental/owned rather than holiday let, but this was fine. We stayed here 10 years ago and loved it, but sadly we won’t be going back 😩

Loved it, friendly staff beautiful meals, only thing bed wasn’t very comfy. Pool was awesome. We loved Cairns the people are friendly, the food is awesome especially down by the docks, museum was good, shopping centre amazing and we will soon be going backup there.

This resort has a lot of potential to be great. However what we experienced was mediocre in accommodation and service. Firstly the reception is closed the entire weekend. We arrived on the weekend and "for pool towels contact reception" didn't quite work. The apartment was OK but the second bedroom was so small it only just fit two single beds (no room for luggage). The teenagers were glad it was just a short stay. The exhaust fan and hair dryer didn't work but the main bedroom was lovely. Gate access to the pool was nice. I think the main problem is each apartment is individually owned so it is a bit of a lottery the quality you get. One person was checking out early as their apartment was full of mould and flooding. Another commented on how gorgeous their apartment was. Inconsistent! The pools are surrounds are lovely. Cannot comment on the cafe as it was shut while we were there. Access to the beam scooters was great as it is perfect scooting distance to town/pier. I would stay again if I negotiate the right apartment. The grounds are picturesque.

Terrific place for a holiday. So peaceful and utterly safe. A number of swimming pools suitable for all ages. A tennis court. The grounds are immaculate. There is a cafe that serves wonderful breakfasts and a Thai restaurant that serves great lunches and dinners. The rooms are spacious and very well appointed. Close to public transport so getting around is very reasonable. There is a supermarket very close by that stocks all your needs. Very highly recommend this place for a couple or a family to stay at.

Stunning pools and gardens are just the icing on the cake with this awesome property. We had a one bedroom apartment and even with the two levels of stairs it was amazing. Full kitchen, laundry, free carparking and super big bed. The staff are superb, nothing is a problem and they are always obliging and doing their best. The gardens and pools are just brilliant, we swam every day and loved the peace and quiet of the resort.