YHA Cairns Central

I arrived outside of check-in hours, which I called in advance about. They give you a key via a lock, unfortunately the key did not work for my room. It was after midnight so I could not reach anyone via e-mail or phone. Eventuelly another guest helped me and directed me to the call for after hours help outside the gate. Then, they re-activated my key. It was resolved, but very stressful and annoying to a female solo traveller. Also no apologies or anything. I specifically called in advance to make sure check-in would still be possible and still this happens. The directions to my specific room were also a bit unclear. There was a sign for room Numbers 100-200 but the sign for 300-400 was more hidden. I booked a private room. Room was clean enough for a hostel and there is AC. Bed not great, bit lumpy, but fine for a hostel. Glad I only stayed one night (or half a night realistically). Shower was okay. Just arrive during check-in hours and you should be fine. It seems like a decent, clean hostel in a good central location. I am assuming that I just got unlucky with the key.

Top location, excellent service at front desk!

Good Facilities and stay with some friendly people around.