Waldorf Astoria Los Cabos Pedregal

The best Waldorf and service from room attendants to personal concierge to wait staff and pool team! These professionals set the bar for excellent and above-and-beyond service and style and grace. We were here for our 25th wedding anniversary and the Waldorf and the team members made it the memory we will never forget. We cannot recommend highly enough to put this on your list for a visit and stay. You will not regret it! They all know your name - I wish I could name all of them. From Rey and Libia, to Daniel Rgz, and our pool hosts Daniel, Fernando and all the others. And our morning wait staff. Muchas Gracias! Truly the best and greatest luxury experience by far!

Every detail was elegantly performed…alive-star experience! Beautiful entrance into the property through a dramatic tunnel, and personally selected drinks and cool hand towels upon arrival. Full team of people to greet you, take your bags, offer you a try of drinks and walk you to the welcome Entryway. Welcome gift bottle of specially crafted tequila and cookies for your stay. Full complementary bar throughout your stay with beer, still and sparkling water, juice and sodas. Daily delivery of beer or wine and a guacamole treat at 4pm. Cookies with turndown service. Personal heated plunge pool on the balcony. Fabulous ocean view. Breakfast included with an amazing selection of breakfast and lunch items and made to order juices. Servers everywhere. Merely look up and someone will catch your eye and assist you. Spotless grounds. Attention to detail. Well appointed.

My husband and I stayed at the Waldorf Astoria Los Cabos in April 2025. I am a Hilton diamond loyalty member, and enjoy many perks with Hiltons, but this hotel outdid themselves. We were so excited when we got there and were upgraded to a three bedroom Oceanview Villa, which had its own large plunge pool, a terrace with two comfortable lounge chairs and a full-size dining table as well as two large comfortable lounge chairs off the bedroom as well. All rooms have plunge pools at this hotel, and all face the ocean. The ocean is not swimmable at this hotel. The service was absolutely outstanding. Every individual we encountered at this hotel went above and beyond to make sure our visit and our stay was as wonderful as we hoped. Rey was our wonderful private concierge who checked in with me every day, including on his day off. He was responsive and very quick always getting back to me for anything we needed with a few moments. We ate at both restaurants, Don Manuel‘s as well as the fine dining at El Farallon and both were very very good. El Farallon has a beautiful location built into the cliffside where ocean waves pound the rocks beneath the restaurant. We originally had our reservation on a Friday evening, but the waves were so intense, we decided to change it to Sunday. I immediately reached out to Rey who immediately responded to me and made the change, it was seamless. Pool is beautiful , beach cafés were fun and easy to have a bite during the day. There is a coffee shop called Neutral Lab, which was great for a midday burst of caffeine. The entire experience at this hotel was just excellent. While the hotel was just stunning and made us feel very comfortable and at home, the thing that really sticks with my husband and I both are the incredibly kind people we met at this hotel. From the concierge to the transportation drivers we had to and from the hotel, to the individual waiters we had at breakfast and restaurants in the evening, each person was kind and genuinely and sincerely thanked us for choosing Mexico and their hotel. Overall, just a seriously memorable experience, one that will ensure we return. Thank you to the entire team at Waldorf Astoria, Los Cabos!

What a wonderful, once in a lifetime trip!!!! My husband and I visited here in January for a belated birthday trip for myself. We’d intended to go on my birthday in November, but life had different plans. We, therefore, had to book for January. They were quick to celebrate with us and made the trip memorable and special! We booked using points for a 5 night stay. We are diamond members, so we received complimentary continental breakfast. The up-charge for the buffet was a good splurge for one morning; however, I would not recommend doing that every day. We booked using a standard room reward, but we were delightfully surprised to be upgraded to a two bedroom villa. It had gorgeous views, and it was simply one of the most beautiful rooms I have ever had the pleasure of staying in! Everyone here was so kind! We loved walking into town (SO close), and each time we returned to a kind smile and a refreshing water and iced towel. The afternoon guacamole, salsa, and chips were a special added touch! I truly can’t say enough good things about this hotel!!

Simply wonderful Enter a private tunnel to be welcomed by a staff with cool drinks on hand (considering that the weather can be warm, it’s really quite a nice touch). This resort really has outstanding service. After multiple stays I want to especially give a special shoutout to Raquel from concierge. She was outstanding and really made a difference for the experience at the resort. I hope she is still there because tbh on a recent stay I was assigned another concierge who (not to say they weren’t helpful) really just didn’t make the trip as special as before. Beautiful plunge pools and a wonderful breakfast. Staff sometimes learn your name after one day which is very impressive for a semi large resort. I always appreciated how attentive the breakfast staff were. Look forward to returning!

Our 16th trip to the resort and it only gets better with each trip! Truly an amazing resort with the best staff we have ever seen ANYWHERE in the world. From the minute we left the airport and had Cesar drive us to the resort (who is a fantastic driver and a better person) to the entire staff at the hotel. Special shout outs to the pool staff, especially Carlos, Manuel, Fernando Panchi, Jonathan and Jim. The spa is one of the best in the world, specifically Betty and Edith (Claudia was injured, but she is also super). And, of course, our concierge Mariel, who is truly the most amazing person who is ALWAYS there to help, no matter what you need. Fernando (General Manager) is a great leader of the entire team and I can't say enough about everything Pedregal!!! Run, don't walk, to the resort....you will not be disappointed!