Gæstebruger
16. august 2024
Michelle on reception at checkin was excellent - she made us feel very welcome, and nothing was too much trouble. All of the reception staff were friendly and helpful, as was the cleaner the one day we asked for something to be cleaned. The staff at breakfast at attached restaurant were all very friendly and helpful, especially Ashley who served us at one of the breakfasts and one evening meal. The other waitresses in the evening did their basic job, but did not seem very aware or friendly, whereas Ashley was very friendly and customer-focussed and we really enjoyed being served by her. The food at breakfast was good (although one morning the delivery was late and they had run out of eggs, mushrooms and back bacon! They arrived part-way through our meal so we were able to then have the missing items as a second course!!) Also, evening meals were a bit inconsistent. On the first evening I wanted haddock, but they didn't have any. My wife ordered an ice-cream sundae, which was lovely, but the next evening, there was very little ice cream and a lot of whipped cream on the same dessert which was disappointing after the lovely one the first night. Overall, the stay in the hotel was good and we really enjoyed the breakfasts.
Oversæt