Soreda Hotel

Hotel bello con un cibo buono e a volonta. Piscina con sauna e jacuzzi. Personale molto gradevole e di aiuto per qualsiasi domanda.

Muy buena experiencia en este hotel! 100% recomendable. Muy amable Justin de recepción y disponen de parking gratuito

Evaluation très mitigée. L'hôtel est bien et très bien placé, cependant: - le personnel n'est pas souvent au rendez-vous. On signale à Maria à l'accueil que notre mini-bar ne refroidit pas. Réponse, un mini-bar ne refroidit pas. On avait bien sûr deux chambres et dans l'autre, il était complètement froid voire même trop. En bougeant la prise électrique, ça fonctionnait. On l'a signalé mais personne n'est jamais venu. - les cartes de la chambre qui n'ont pas fonctionné trois fois. A chaque fois qu'on passe, on nous dit que ça arrive et à la troisième fois, on nous dit que c'est parce que la taxe de séjour n'est pas payé. Ironie du sort, on est passé deux fois à l'accueil pour le faire mais on nous a dit plus tard. - un bruit incroyable dans l'hôtel. L'hôtel reçoit des groupes de jeunes adolescents et ils sont infernales, on ne pouvait pas vraiment dormir avant 1 à 2 heures du matin. - si vous voulez joindre la réception, priez pour que votre chambre soit avec les nouvelles installations. Ma fille a bénéficié d'une nouvelle chambre et nous a priori d'une moins nouvelle. Le téléphone ne fonctionnait pas et malgré un signalement à la réception, rien n'a été fait. Sinon l'hôtel est bien, confortable, la piscine intérieure avec jacuzzi très bien et le service des restaurants sont excellents. On a hésité avec le Seaview et on regrette finalement. Malgré les bons points de l'hôtel, on n'y reviendra plus, c'est certain.

Check in was smooth and quick, the room was ready before 3pm. Breakfast was amazingly looking and delicious Staff at the reception were friendly especially Eva Breakfast staff was really friendly epecially Ryan who is such a hard working person, friendly and professional Rooms are a bit old however still decent for 2 nights The indoor pool is a bit small and can get a little crowded however the old complaint which I have is that the condencated air of this area is TOO MUCH concentrated with cloreen. The smell of it remains on your skin for a long time and also it burns your eyes.

The hotel is a bit aged. Needs a redo. One elevator was broken and sometimes that gave a long wait. Food was ok although some easy improvements can make it splendid. The airconditioning is central and so not adjustable for each room. For us it was way too hot at night 25°C with a 75% humidity is sticky. I guess some smaller rooms feel colder that’s the downside of central air. Rather put it cool before sleep and off at night as the airflow gave my friend a stiff neck blowing on the bed. I’ve shared a bed with my good friend. We knew it would be a double but we never thought it was only 140m wide. That’s like very small double and for two little overweight men it’s way too small! Also WHO EVER DESIGNS those bright flashing fire alarms and hangs them right above the bed. Couldn’t sleep without an eye mask because of the flashing! The pool was not big but luckily they have 3 pools. The roof bar has a canvas but when it’s a windstil day its way too hot! They should hang Fans! The staff was very very friendly!.

We arrived at the hotel around midnight and were informed that we needed to pay a €5 government tax, which was not an issue. I offered to pay by card, as I had not yet collected cash. The receptionist initially claimed that my card had been declined, despite the receipt showing approval of the transaction. He attempted to fold the receipt to prevent me from seeing it, but I insisted that he demonstrate the decline. At this point, he was surprised and confirmed that the transaction had, in fact, been approved. The following morning, construction noise began disturbing us at 7:00-8:00 am, as we had been placed in a room directly next to the construction area. Why were these rooms not closed off due to the ongoing work? Additionally, the fire alarm was sounding continuously, again due to the construction. We had to contact reception to request a room change, but we were told that we would need to wait for the reservations team to arrive before any changes could be made. We waited until 9:30 am, with no one available, but then, suddenly the team was able to swap our room to the opposite side of the hotel, away from the noise. The whole building is under construction and ultimately shouldn’t be operating during these times.