Wombat's City Hostel Budapest anmeldelser

I had a private bathroom and a sky facing window that had a great view of snowflakes falling in the lucky morning that we had them. Precious time at Wombat’s

Everything was great. But there was a little bit smell on the room. I was satisfied with everything except smell👍🏻

A very well located hostel, the facilities are very good, it is organized and clean. I really liked the experience, I was there for New Year's.

The location is perfect. Right in the center of the city. Really near to airport shuttle bus station, 5 minutes walk. The room however was a disappointment. The first room they put me in the bed has crumbs all over it. Asked them to clean, they put me in a new room instead. The bed was not comfortable, the duvet was soo old and smelly. Pillow as well. The worst was the bathroom. It has a very foul smell 😩. I would not go back again. But then its very cheap and location is not bad!

The day I checked in on 18.1.25, write after 5 mins I came down to reception to complaint about toilet not draining and completely clogged with toilet rolls. Receptionist told me to wait for 1-2 hours and it will go, which didn’t happen till night. When I came to reception again the same night, other receptionist told me he will send someone from engineering on 19th to clean, no one came on 19th. When I went to reception on 19th morning, she told me no maintenance in house and it can only be fixed on Monday 20th. Lack of miss communication between team members can be seen here. They offered me to room moves but I denied because I already had my stuff unpacked in locker.  First 2 nights, I had to come downstairs to use toilet even at midnight. I was only offered a breakfast voucher for one day where in for a person who is vegetarian has near to 0 options except fruits, bread, yogurt, porridge.  I was in room 128. I’m looking for some kind of compensation and would like manager to reach out to me at the earliest.  Shah

Great efficiency with the receptionist and very good location with a couple minutes to the riverside

In the entire hostel there was a smell of dust. Sometimes I could not even breath. Addtionally bed was so uncomfortable and made noise even you turn around in the middle of the night. Crew was friendly and good location

I've stayed in Wombat's hostels in Budapest (twice), Munich and London (also twice). Always a pleasant experience! Good location, great receptionists, nice rooms. Would recommend. (And would love to visit again.)

Good location, big room, smooth check in process near by got loads of attraction

I had a terrible two nights here!!!! The service attitude was really bad. They didn't listen to customers seriously 😡😡😡 1. Because my luggage was delayed by the airline, they were supposed to deliver it directly to the hotel. I specifically told the front desk that "I must sign for it myself to ensure the luggage is correct and to get a copy of the receipt." The front desk agreed, and I even canceled my plans to stay at the hotel for half a day waiting for it. But in the end, nobody notified me, and I didn't get the receipt. Now, my luggage has issues, and there's no one taking responsibility. When I asked the front desk, "I need to sign for it myself, where's the receipt?" They said, "Oh, we just signed for it, no copy." Then they completely ignored me and nobody took responsibility for the issue. 2. I requested a late check-out the day before I leave, so I could check out at 1 pm. This cost 5 Euro!!! But when I returned to the hostel at 12 pm, my room key couldn't open the door. I had to waste time going back to the front desk. Then, even in my room, the locker wouldn't open, so I had to go back to the front desk again. This made my whole trip very rushed, and I'm very unhappy about it. In both cases, your staff showed no apologies or compensation. So, I don't recommend this hotel at all. It made my entire Budapest trip very unpleasant. 我在這裡度過了很爛的兩個晚上！！！！ 服務態度 真的很不好 沒有認真聽顧客的話😡😡😡 1. 因為我的行李被航空公司延誤抵達 航空公司會直接寄到旅館 我特別告訴櫃檯說 「一定要讓我自己簽收 我要確保行李正確跟要拿簽收單副本」 櫃檯也跟我答應我了 並且我還取消行程 整個半天都待在旅館 結果！！！！ 最後還是沒有人通知我！！！ 然後我還是沒有拿到簽收單！！！ 現在我行李有問題了 找不到人負責 我跑去問櫃檯說「我要自己簽名啊，簽收單呢？」 他們說「喔我們就只是簽收，沒有副本」 然後就完全不理我了 完全沒有人要為這件事情負責 2. 我前一天晚上申請了late check-out 所以我可以下午1點在check-out 而且這個要價5歐元！！！！！ 結果我12點回到青旅時 我的房卡已經打不開房間門了 害我又需要花時間下去櫃檯 接下來我到房間裡面 置物櫃還是打不開 所以我又要下去櫃檯 而且還是磁扣的問題 他們換一個磁扣上來就可以了 導致我整個行程超級匆忙 而且你們都完全沒有道歉 這讓我很不高興= = 這兩件事情 你們的店員也都沒有任何歉意跟賠償 所以我超級不推薦這間旅館 讓我整個在布達佩斯的旅程都很不高興

Perfect location and 24 hours front desk and free storage

Nice hostel with great vibes. Reallt good location. Beds and rooms are clean enough.

Great location. Helpfull employees.

The location is great, the room is clean, and most of the staff was somewhat friendly.