Relax Comfort Suites Hotel

No100 bus from airport takes you straight outside hote in c45 mins.. Easy to find. Clean room but no bin. Bath/shower lever broken so unable to have a bath. Fridge working but not cold enough. Bed a bit hard. Toiletries & towel are provided.

Great location to any metro and major attractions; not much amenities, however, that’s not really necessary since you’ll be out and about anyways. Easy and fast check in/out process with 24/7 staff always at the front desk.

Perfect location for travelling to the popular destinations within the city.

Glad to stay their the fourth time

Had a fantastic 4 night stay here. We arrived on the 19th of June and left on 23rd of June. We were welcomed by the staff and they were very pleasant and told where our room was. I think it was 201 it was much larger than we expected very clean and had a nice small fridge, air con, corner bath with a shower above and my favourite IKEA high back chair and twin beds as requested. The room was cleaned every day beds made perfectly and clean towels daily. It was fun watching the cars outside our window(certainly can't drive like that in Wales) it was next to our pick up point for our GETYOURGUIDE trips to Therme and Dracula's castle. The best coffee below our hotel at Cozy Cafe and near Pizza Co. And Luca. If you've been here you will know it's a great place to be for that quick bite to eat with great food. It was easy to access the shops and eateries as you're on the road. Please ignore the negativity. This was the perfect base for our trips. Clean and comfortable. We didn't even spend more than ten mins watching the TV in the room as we enjoyed our trips and walks through the city. This city doesn't sleep. It's amazing. And shows us Brits how.far behind we are with customer service, and technology

As for the positioning, it's ok, it's next to the Grand Hotel, but the service is terrible. The rooms in the pictures are just a few of the renovated ones, which you don't book through apps. When you get there, they give you some ugly rooms, which smell like grease or cigarette smoke, they left the bathroom ventilation on before we arrived, probably to reduce the smell, but it didn't help. Mattresses are stored in the hallway and it looks exactly like an abandoned, sinister hospital basement. In addition to not offering what they presented in the pictures, they didn't even refund our money, because we refused to stay there for 4 days, paying 100% in advance.