Hotel El Rubí

I find it astonishing that some people have given this hotel favourable reviews. When I first opened the door to my room, my heart sank. It was a dismal looking room with a small window looking into the stairwell. No fridge & no hot water ( I hadn't thought to enquire as to whether they provided hot water--I thought all hotels did) But the worst by far was the overpowering stench of cockroach killer. Despite that, there were cockroaches scuttling about the room. I asked for a different room but I was told that they were filled up. In addition, the lady at the desk misinformed me when I asked if there was a mall nearby, to which she replied that the closest one was a long way away. In fact, I found a mall within a short walking distance containing a Dollar City, a huge Exito that sold clothing, groceries & everything else, as well as assorted other shops.