Holiday Inn Express Brussels - Grand-Place

Air cond in the lobby was a relief in the summer time. Air cond room is a must during summer. Room is clean just unsure if its a norm that the housekeeper would not clean used mugs provided in the room though staying for few days. Breakfast was good. But during our stay, got one morning brekfast time was cut by an hour due to water system maintenance. Some guests didnt get to eat breakfast.

Location is just far enough from the city centre to not be too busy, but still close enough for everything to be walking distance. A lot of roadworks all around the hotel, however, so getting there took a little bit longer. We appreciated the early check-in very much, as we were only expecting to leave our luggage first as it was about 2.5 hours before check-in time so thank you for that. The thing is, when we got to the room, we noticed the duvet cover wasn’t as clean as one would expect, and there were visibly different strands of hair on it. So that was a bit off-putting, but we didn’t want to kick up a fuss as we were so tired from the early travel to get there that we just ignored it and rested for a little while. The breakfast spread could use a little bit more variety but was otherwise sufficient. The service was pleasant and attentive, so that in itself is a good reason to want to come back.

The hotel is extremely new so everything is clean and working.