Sofitel Brussels Europe

Sofitel Brussels Europe anmeldelser

Sofitel Brussels Europe

Pl. Jourdan 1, Brussels, Brussels-Capital Region, 1040, BelgiumVis hoteloplysninger
Sofitel Brussels Europe
Sofitel Brussels EuropeSofitel Brussels EuropeSofitel Brussels Europe
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

4.1/5
Meget god
53 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter3.9
Service4.2
Renlighed4.2
Filtrer efter:
Sortér efter:
Alle anmeldelser(53)
Positive anmeldelser(51)
Anmeldelser med billeder/video(10)
Venligt personale(14)
Fantastisk ophold!(12)
Fantastisk beliggenhed(10)
Praktisk beliggenhed(10)
Rent og ryddeligt(9)
Fantastiske værelser(9)
Lækker morgenmad(9)
Fantastiske faciliteter(8)
Negative anmeldelser(2)
Baba_Sharan
Luxury Room, King Size Bed
Overnattede i maj 2024
Rejs med venner
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 22. jun. 2024
One of the best hotel located just arm distance from the European Parliament in a very nice location. Right in front of the hotel there is a nice piazza or square with many different restaurants and bars. The hotel was nice and super clean, with all the amenities present and buffet options was amazing with quite a variety if food options. Rooftop bar gives you a chance to sit there and enjoy the evening drink looking at the city view. The place I will be looking forward to comeback again
Oversæt
6/13
Svar fra overnatningssted: Dear Sir or Madam,We would like to thank you for your very high rating of 4.7/5 for your stay at the Sofitel Brussels Europe.We are glad you were satisfied with our breakfast, our room and location.I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are looking forward to welcome you again soon!Sincerely,Clara RondiniGuest Relation & Duty Manager
Gæstebruger
Classic Room, King Size Bed
Overnattede i sep. 2024
Forretningsrejsende
10 anmeldelse
4.7/5
Vidunderligt
Slået op den 5. nov. 2024
Good location near EU buildings. Unfortunately very small gym space. Nice clear rooms with a view.
Oversæt
Svar fra overnatningssted: Dear Guest,We would like to thank you for your very high rating of 4,7/5 for your stay at the Sofitel Brussels Europe.We are glad you were satisfied with our location and room.I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We are very sorry to read that you were not satisfied with our fitness center. I will inform our Management about your comment. Thank you for sharing it with us.We are looking forward to welcome you again soon!Sincerely,Clara RondiniGuest Relation & Duty Manager
Gæstebruger
Classic Room, King Size Bed
Overnattede i jul. 2024
Solorejsende
18 anmeldelse
5.0/5
Enestående
Slået op den 3. aug. 2024
Everything about the hotel was nice. It was quiet near to the center and can walk easily there without the need of taxis.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for taking the time to share your feedback after your recent stay with us!We are delighted to read that you have enjoyed your stay at the Sofitel Brussels Europe.We look forward to welcome you back soon again!Warm regards,Thomas VENIAT Front Office Manager
RICKYANTO
Classic Room, King Size Bed
Overnattede i feb. 2024
Forretningsrejsende
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 18. mar. 2024
Beautiful hotel, nice decor, very clean, excellent amenities, bed were exceptionally convertible, breakfast is mandatory, good taste and lots of choice. Checkin/out efficiently fast and courteous, thumsup for Ryan. Sofitel Bruxcells is real 5 stars quality hotel and I will definitely will comeback again.
Oversæt
Svar fra overnatningssted: Dear Guest,We would like to thank you for your time and your great comments regarding your stay at Sofitel Brussels Europe.It is a pleasure to see that you enjoyed your stay with us. Your comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service to our guests. It is always pleasant to receive positive feedback from our contented guests. Be assured that your relevant feedback will provide valuable support to all of our staff as we strive continuously to reach excellence.We are looking forward to welcoming you to our establishment very soon. Yours Sincerely,Sophie Contardi Guest Relation & Duty Manager
Sean
Classic-værelse med to enkeltsenge
Overnattede i jan. 2024
Forretningsrejsende
11 anmeldelse
3.0/5
Slået op den 2. mar. 2024
Gym is very simple, even no toilet. Check out experience is not good. It seems management is in poor level. They asked me repeatedly if I had breakfast. I took no extra bed but they didn’t believe and asked housekeeping.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to tell us about your experience at the Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We took under consideration all your remarks and we will share it with the management and the responsible persons in order to improve our service and our prestation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sophie ContardiGuest Relation & Duty Manager
Gæstebruger
Classic Room, King Size Bed
Overnattede i jul. 2023
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 28. sep. 2023
I had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!
Oversæt
Puranik
Superior Værelse, Kingsize Seng
Overnattede i jul. 2024
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 25. sep. 2024
Amazing. Exceeded our Expectations
Oversæt
Svar fra overnatningssted: Dear Puranik,We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe.We are glad you were satisfied in the overall.I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are looking forward to welcome you again soon!Sincerely,Clara RondiniGuest Relation & Duty Manager
Anonym bruger
Superior Værelse, Kingsize Seng
Overnattede i sep. 2023
Par
23 anmeldelse
4.0/5
Meget god
Slået op den 14. okt. 2023
This is a rather ordinary hotel. Sound proof needs improvement. Quality of mattress is less than top notch. I feel that the experience was just ordinary.
Oversæt
Svar fra overnatningssted: Dear Sir or Madam,Thank you for taking the time to tell us about your experience at the Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please accept our sincere apologies for your dissatisfaction with our soundproofing. We will plan a technical audit with our Technical Manager as soon as possible. We present our sincerest apologies for the inconvenience caused by this situation. Moreover, we are sorry to read that you were not satisfied with your bed especially with the mattress. In all Sofitel Hotels, we have a unique bedding type. Our beds are composed of a mattress and, on top of that, an anti-allergic topper mattress made of duck down and feathers. If you wish to remove the mattress topper for your next stay, we will do so and you will feel more comfortable during your night. Please be informed your comments and your preferences will be added to your profile note.Please do not hesitate to contact us directly for your future reservation. It would be our pleasure to arrange your stay and ensure that you feel comfortable in our establishment. Sincerely,Clara RondiniGuest Relation & Duty Manager
Christina92
Classic Room, King Size Bed
Overnattede i okt. 2023
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 2. dec. 2023
Is nice and is friendly services ! Love the location , and it’s super accessible !
Oversæt
Svar fra overnatningssted: Dear Christina,We would like to thank you very much to share your experience regarding your stay at Sofitel Brussels Europe.We appreciate a lot your comment and it’s pleasant for us to known these details. We would like to inform you that we are working to further improve the quality every day in our hotel.It is always a pleasure to receive positive feedback from our satisfied guests and to discover that you especially admired our dinner place that you enjoyed with your family and friends.It’s always a real pleasure for u to known that you have spent a nice first stay with us.Thank you again for sharing your experience,Sophie Contardi Guest Relation & Duty Manager
Mooo12
Overnattede i feb. 2023
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 26. mar. 2023
It’s a very nice hotel. Close to restaurants and about 10 minute walk to the nearest MRT. The staff are very nice and friendly. Good service! 👏They assisted us well during our stay. The room is big enough and so neat. The breakfast buffet is excellent. Would recommend this place.
Oversæt
Svar fra overnatningssted: Dear Mr Moon12,On behalf of the Sofitel Brussels Europe we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review.It has been a pleasure to host you at our property during your visit and we are delighted to hear that we embraced your expectations.Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments.Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance.Thank you again for sharing your feedback,Contardi Sophie Guest relation & Duty Manager
Gæstebruger
Classic Room, King Size Bed
Overnattede i sep. 2023
Forretningsrejsende
3 anmeldelse
4.7/5
Vidunderligt
Slået op den 21. okt. 2023
Great location, great breakfast buffet, small but satisfactory wellness and fitness area
Oversæt
Svar fra overnatningssted: Dear Sir or Madam,We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience on the location, buffet breakfast and wellness area. We hope your next visit will be as pleasant as the previous one.Sincerely, Clara Rondini Guest Relation & Duty Manager
KaterynaS
Classic Room, King Size Bed
Overnattede i jun. 2023
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 22. jul. 2023
Overal scores excellent!
Oversæt
Svar fra overnatningssted: Dear Mrs Kateryna,On behalf of the Sofitel Brussels Europe we would like to extend our deepest appreciation for having chosen our Hotel during your stay in Brussels and for the warm and positive review. It has been a pleasure to host you at our property during your visit and we are delighted to hear that we embraced your expectations. Moreover, we are proud to read that our Employees’ efforts and our service met your anticipations and we would like to sincerely thank you for all your sympathetic and warm comments. Last but not least, we are looking forward to extending you a hearty welcome back in the near future and we remain at your disposal should you require any assistance. Thank you again for sharing your feedback, Contardi Sophie Guest relation & Duty Manager
Hee Jin
Classic Room, King Size Bed
Overnattede i nov. 2023
Solorejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 10. dec. 2023
Professional, kind, clean, nice facility
Oversæt
Svar fra overnatningssted: Dear Hee Jin, We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience on the service and the facilities. We hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager
AlyAly
Overnattede i dec. 2022
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 1. feb. 2023
Great hotel right in the middle of EU district with lots of restaurants and cafe downstairs Clean, good breakfast, good service
Oversæt
Svar fra overnatningssted: Bonjour,First of all I would like to thank you for choosing the Sofitel Brussels Europe for your stay in our beautiful capitalWe very much appreciate your comments regarding your recent stay with us and we are more than gratefull that you have taken the time to share your feedback with us.I am pleased to learn that you were satisfied with our service and that you enjoyed your breakfast.Please rest assure that I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards, Edlyn BasilioFront Office Manager
Sosenek
Classic-værelse med to enkeltsenge
Overnattede i jun. 2022
Par
28 anmeldelse
4.5/5
Fantastisk
Slået op den 10. jul. 2022
Hotel located in the heart of Brussels' EU Quarter with convenient transportation to the city centre. Clean room, well equipped, nice service. I really recommend!
Oversæt