Hotel le Bois de Bruges

Hôtel idéalement situé à proximité de la grand Place et du quartier historique. Le personnel est très agréable et serviable. La chambre est un peu petite pour un hôtel 4 étoiles mais les services à disposition sont présents (cafetière Nespresso, sèche-cheveux, wifi,...). Le petit déjeuner était un régal, je vous le recommande! Il y a deux parkings payants à proximité.

Hôtel bien situé proche du centre de Bruges. Petit déjeuner correct avec beaucoup de choix. Literie un peu dure et des odeurs d'égouts dans la salle de bain. Mais impossible de dormir avant 2h du matin. D'abord a cause de la foire sur la place vrijdagmarkt jusque 00h30 puis a cause de la musique et des chants au bar de l'hôtel et ensuite des gens qui parlaient dans les couloirs et sur la terrasse a l'extérieur comme en plein jour. Aucune civilité de la part de ces gens et aucune remarque de l'hôtel ? Tout est donc permis dans cet hôtel ?

Revue of Hotel Le Bois De Bruges, Bruges-Belgium, of our stay on 29/12/2024 to 02/01/2025 The hotel advertised as four-star and charged more than € 300 per night. Based on our experience, see below, we would rate it as low as a two-star hotel. 1.The staff at the reception had no elemental host manners and behaved unprofessionally when we had to deal with them. Moreover, we were not the only ones; we witnessed guests angry and agitated when trying to address short comings of accommodation as well as facilities. 2.Our accommodation was less than a 25 square meters and had no coat hangers. When taking showers we had to place the soap bar on the floor; amazing!!, there was nothing where to place the soap. There was no shampoo and the shower room which was not properly clean. One time a peace of soap was left stuck in the floor drain, this resulted in water overflow that we had to mop-up ourselves. 3.The restaurant service was very poor; on our first diner the wine ice bucket was placed on the adjacent table and had pour the wine ourselves, on other occasion, when we ordered two Cavas, the bar lady look as we were a bother, further we had to take the drinks ourselves after ruddily being told “you can sit in the entrance lounge”. 4.The venue for the much heralded New Year’s Dinner, costing almost € 350 for two, looked like a cheap restaurant. Furthermore, there was neither decoration nor festive wishes. The dish service was very untimely and unprofessionally handled. Just before 12 o’clock we had to remind the waiter that they forgot to serve us traditional Champaign. When the dinner was over; no-one asked whether we had enjoyed dinner or came out to wish anyone Happy New Year. Jorge V. Alarcon and Maria G. Ramirez