The Originals Access, Hôtel Bordeaux Lac

The Originals Access, Hôtel Bordeaux Lac anmeldelser

The Originals Access, Hôtel Bordeaux Lac

51 Rue de Daugère, Bruges, 33520, FranceVis hoteloplysninger
The Originals Access, Hôtel Bordeaux Lac
The Originals Access, Hôtel Bordeaux LacThe Originals Access, Hôtel Bordeaux LacThe Originals Access, Hôtel Bordeaux Lac
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

7.1/10
56 anmeldelse
Bekræftede anmeldelser
Placering7.1
Faciliteter7.0
Service7.1
Renlighed7.4
Filtrer efter:
Sortér efter:
Alle anmeldelser(56)
Positive anmeldelser(20)
Anmeldelser med billeder/video(3)
Negative anmeldelser(12)
cest la viemomo
Standard-dobbeltværelse
Overnattede i feb. 2024
Par
1 anmeldelse
8.0/10
Meget god
Slået op den 31. mar. 2024
Little far from the center, room is clean, have free parking
Oversæt
amrani
Standard-dobbeltværelse
Overnattede i feb. 2025
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 10. mar. 2025
Séjour super lieu agréable et calme au bord du lac chambre très propre et personnel accueillant.
Oversæt
Gæstebruger
Komfort
Overnattede i apr. 2025
Rejs med venner
17 anmeldelse
6.5/10
Slået op den 3. maj 2025
Le hôtel est situé près de Bordeaux lac.
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i nov. 2023
Forretningsrejsende
59 anmeldelse
10.0/10
Enestående
Slået op den 12. dec. 2023
Personnel très sympathique et attentionné très bien pour une nuit
Oversæt
Gæstebruger
Overnattede i jun. 2023
Familie
1 anmeldelse
7.5/10
Slået op den 15. jul. 2023
Hotel tres correct et bien placé pour une nuit etape
Oversæt
Gæstebruger
Familieværelse
Overnattede i jul. 2022
Familie
2 anmeldelse
6.0/10
Slået op den 22. aug. 2022
Bien para pasar una ncohe, cerca del centro de Burdeos, a 10 minutos en coche.
Oversæt
victoria
Overnattede i mar. 2022
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 30. jun. 2022
Un petit hôtel a petit prix, chambres très propres et personnel adorable, petit déjeuner top avec des produits frais et régionaux et pas cher !
Oversæt
Gæstebruger
Standard-dobbeltværelse
Overnattede i jul. 2022
Familie
5 anmeldelse
8.0/10
Meget god
Slået op den 14. aug. 2022
性價比很高 郊區 好停車
Oversæt
ewuo7vxoa3
Overnattede i mar. 2025
Forretningsrejsende
2.0/10
Slået op den 11. apr. 2025
The front desk staff weren’t very welcoming and seemed to lack basic customer service skills. Interpersonal relations don’t appear to be their strength.
Oversæt
Svar fra overnatningssted: Madam, Sir, We have taken note of your feedback. To accuse our staff of lacking customer service skills is excessive. Our team works hard every day, and the positive reviews we receive reflect that clearly. It is possible that your personal expectations did not align with the standards of a 2-star hotel, which offers straightforward services and a level of comfort appropriate to its category. However, that does not justify showing such disdain toward people who are doing their job with integrity. We hope you find an establishment more suited to your expectations. Natacha Kwiatkowski General Manager of the Hotel The Originals Access Bordeaux Lac
ALISON W
Overnattede i aug. 2023
Rejs med venner
2.0/10
Slået op den 24. sep. 2023
I would not recommend staying here. The staff were rude and unhelpful (the only rude people we encountered in our entire two week stay in France). There was NO public toilet in reception which is ridiculous as a hotel caters for people who have just completed long journeys and would surely need one! The bathrooms were tiny and unpleasant, with the shower over the toilet. The photos are misleading.
Oversæt
Svar fra overnatningssted: Hello, You have already published a review of your experience, we regret this persistence. We remain available to answer any questions you may have during the booking process and on site. We are sorry to read your very harsh words about our team. We hope you keep good memories of Bordeaux. Natacha Kwiatkowski General Manager of the Hotel The Originals Access Bordeaux Lac +33 5 56 69 10 86
159al
Overnattede i aug. 2023
Rejs med venner
2.0/10
Slået op den 20. sep. 2023
This is a terrible hotel. Do not stay here. The pictures are completely misleading. This hotel is awful and what makes things worse, is that the reception staff member was very rude. No toilet access allowed before 17h00 check in. Avoid at all costs.
Oversæt
Svar fra overnatningssted: Hello, Customer satisfaction is our top priority and I regret if you had a misleading impression of our establishment from the images we provide online. We try to represent our hotel as accurately as possible and remain available to answer any questions you may have before your arrival. There are no toilets at the reception and we have never communicated on this subject. Your comments are exaggerated, we advise you to read all the details of our services, when making a future reservation. Natacha Kwiatkowski General Manager of the Hotel The Originals Access Bordeaux Lac +33 5 56 69 10 86
Gæstebruger
Overnattede i jan. 2023
Par
6.0/10
Slået op den 27. feb. 2023
Good for one or two night. Bed is correct but Space between bed and walls is very little.Professinals are great and discret. Frenchy breakfast makes satisfaction for quality and choice.its a good "rapport" service/hygien/price.
Oversæt
Svar fra overnatningssted: Dear Madam, dear Sir, I am happy to know that you are generally satisfied with our services despite this mixed grade. Our promise is to guarantee you a convenient and comfortable stay in Bordeaux. We select comfortable bedding, quality products for breakfast and we do everything possible to welcome you in good conditions. Thank you for underlining our good quality-price ratio, it is indeed a remark that our guests do not hesitate to share with us, for our greatest pleasure! See you soon, Natacha Kwiatkowski General Manager of the Hotel The Originals Access Bordeaux Lac +33 5 56 69 10 86
Talio C
Overnattede i sep. 2024
Par
2.0/10
Slået op den 10. okt. 2024
Dimensions de la chambre: 7m2 , Ensemble douche , toilette , lavabo: 1,2m2 (voir photo de la chambre sans grand angle). Propreté plus que douteuse, vétusté (voir photo bas de la douche). Malgrès nos demandes répétées, les draps n'ont pas été changés en 6 jours!! Les serviettes une fois!!! La literie doit dater de l'ouverture de l'hotel tellement elle est détruite.Petit déjeuner (correct soit dit en passant) servi normalement jusque 10H : 9h30 tout est plié, le grand nettoyage est déjà commencé!! pour finir, les photos de la terrasse laissent penser que ce pourrait être coté lac. Et bien non, elle donne sur le parking!! Malheureusement pour nous, nous avions payé notre séjour a l'avance, si cela n'avait pas été le cas nous serions partis dès la première nuit.
Oversæt
Gæstebruger
Overnattede i nov. 2024
Par
10.0/10
Enestående
Slået op den 27. dec. 2024
Plusieurs séjours dans cet hôtel avec toujours le même souci de rendre le séjour agréable, à recommander
Oversæt
avogadro2016
Overnattede i sep. 2024
Andet
4.0/10
Slået op den 28. okt. 2024
L'hotel risulta sporco e sotto le aspettative e il prezzo pagato. Colazione impossibile con Cappuccino e caffe alla macchinetta che non funzionava. Personale molto gentile e disponibile ma con pochissima esperienza. Ragazzi giovanissimi che sembrano studenti lavoratori.
Oversæt
Svar fra overnatningssted: Madam, Sir, We have taken note of your comments. Your remarks regarding cleanliness are surprising, and we would have appreciated it if you had informed us directly at the reception so that we could address these points immediately. While we are not immune to mistakes, we are always ready to resolve them as swiftly as possible. Regarding breakfast, we regret the issues you encountered with the coffee and cappuccino machine. Please do not hesitate to inform us of this type of malfunction as soon as you notice it, so we can provide a quick solution. Finally, we are proud to support these young professionals in their training and provide them with all the tools they need to succeed in their role. We hope that, despite these inconveniences, you will retain a pleasant memory of your stay in Bordeaux. Natacha Kwiatkowski General Manager of the Hotel The Originals Access Bordeaux Lac +33 5 56 69 10 86