Hampton Inn Tulsa/Broken Arrow

The hotel was great, and the staff was top notch, especially Keith. Everyone made our stay absolutely fantastic! We will definitely stay there again when we return to Broken Arrow.

We were there for a funeral and to spend time with some family that had come in from across country. We had an issue with another family member that is mentally unstable. We informed the hotel manager what was happening. He went above and beyond to secure our safety, even went to our rooms and quietly knocked on the doors and told us to stay inside. He handled the issue and got the family member off property and then informed us when person was gone. Later we explained everything to him in detail and he said he was happy to assist us. This made the remainder of our night and stay pleasant. Next morning we were able to checkout without incident thanks to his quick thinking.

We were in town for a tournament and this hotel was in the perfect location! A great, quiet part of town with lots of close dining. There is a QT next door. The pool was nice and the room was very clean. We will be back!

Only trouble we had was early morning loudness in hallway: we were across from Housekeeping/laundry room. There was remodeling being done when you came in: tile being laid, a wall being painted. It will be nice!!

Over zeluous housekeeping Every thing was wonderful until the next morning when housekeeping came at 10 am while we were trying to get everything packed up. They knocked and even after I told them we had not checked out yet, they stood at the door until I told them it would be a few more minutes. When I told the woman at the front desk, she did not care. Check out is listed as 11 am not 10 am.

The pool was nice but cold. Our bathtub was in bad condition, the plug leaked water out quickly during baths so you had to keep the water running. The shower head was so crudded up with corrosion we couldn't use it. Otherwise, everything was nice.