Sandpiper Apartments Broadbeach

Great location, fabulous ocean view, nice pool and spa area, bed was comfy, plenty of towels etc, nice to have a dishwasher plus washing machine/dryer, easy to get in and out of the building with your room fob key, Erin at Receptions was awesome - welcoming and helpful.

The beds were Very hard no inner spring mattresses , the bathroom was in a state of repair , the exhaust fan never worked , the clothes dryer had no instruction to use the machine . We had noise at 7:30 with no input by owners about noise the following day again@ 7:30 !!!!! with no courteous notice from owners . We had paint peeling off the bathroom door & shower ceiling , and had to wait for another 1 hr to wait to check - in due to previous tenants mess in room.

Location was excellent for our needs - walk to Pacific Fair, beach and restaurants. Management were quick to respond to our requests. However, whoever owned the apartment we stayed in obviously was not concerned with our safety and security. Black mould, exposed wires on power boards, stains on mattress protectors, walls and blinds, power points falling off the walls, holes in walls, dirty kitchen cupboards inside and out, no fly screens on windows, balcony door so hard to open it was lifting off it's hinges, furnishings were torn. First apartment we were allocated so full of mould we requested a different apartment. The second one had not been cleaned and we had to clean ourselves, change the beds and request clean linen. While managers were helpful, owners need to take more responsibility and accountability and upgrade apartments to a minimum standard of safety. Not a child friendly environment!

The location was perfect right on the beach with a great view. The room however was grotty and needed a very good clean. My wife wiped a tissue along the floor next to the wall, it came away covered in dust and hair. There was baked food on the outside of the oven door and my wife refused to use the fry-pan. The air conditioner did not work.