Gæstebruger
1. marts 2024
A really mixed bag of poor service, nice food and meat only fit for the dogs. We arrived and were seated quickly which was good. Drinks were ordered quickly and brought to the table by a lovely server. This was good. We ordered our food and then waited over 25 minutes for them to be brought to the table. This was bad. The squid was soft and tasty and the scotch eggs were good and bad… one was really tasty and the other seemed like it had been left under the lamps too long as the yolk was congealed and the dusting of chopped herbs looked dry. When I asked the small chap serving us why it took so long and if he had something to say his replay was mumbled along the lines of “that’s just how it is… we’re really busy and have lots of reservations” You’ll see from the pictures how busy it was! That was the first “ugly” moment. The roast dinners arrived and things looked up. Great looking yorkshire puddings that were clearly home made, lovely stacks of meat and roast potatoes on each plate. Then came the veg in plentiful supply, all cooked beautifully and presented well. My only question here is why the braised red cabbage? (Nobody ate it.) The pork belly was pretty good if a little bland but the beef was so bad we ended up taking the meat back for the dogs… it was like eating chewy jelly and very poorly prepared. I’ve yet to hear if the dogs turned their noses up. Time to leave… we asked for the bill… the same rather short and rude server came with the card machine asking me how we’d like to pay… I suggested he might like to show me the bill first as I’d like to see how much it was… he wandered off muttering. If customer service isn’t his thing then I suggest he finds a different career path. It was then left to his colleague to bring us the bill and after a conversation with the manager he was very open to a reduction in the bill for the poor service. Possibly too open as we’d already heard another diner complaining about the same thing. All in all I wouldn’t go back as there are far better options locally and I’d suggest you look elsewhere too.
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