Premier Inn Bristol City Centre (Lewins Mead)

Near coach Station.

Not a bad spot, parking a bit difficult

整体服務良好！

不錯的體驗

Arrived late for a work event the following day and was greeted by extremely friendly staff on reception. I did just want to crash in my room, but unfortunately the room to which I was allocated hadn't been cleaned or made up from the previous guest, so I was greeted by wet towels on the floor, empty wine bottles and used mugs. When I complained to reception, the lady was terribly apologetic and found me a new (very clean) room. However the whole experience added at least 20 mins onto my night when I just wanted to crash into bed after a long train journey, and I would say put a dampener on the whole experience of this hotel. I'd have thought at least the offer of a complimentary breakfast might have taken the wind out of my sails, but this wasn't the case and noone from the management contacted to apologise for my inconvenience the following day.

Comfy and clean. Great service. Easy to find and parking was across the road. The extra charge applied for a premium room (internet connection) isn't worth it for me. Not worried about hotel toiletries. Internet connection is fine without paying for super fast connection. For me, 2 bottles of water and 2 miniature chocs aren't worth the extra charge for a Premium room.