Mercure Brisbane King George Square

Mercure Brisbane King George Square anmeldelser

Mercure Brisbane King George Square

Corner Of Ann And, Roma St, Brisbane, Queensland, 4000, AustraliaVis hoteloplysninger
Mercure Brisbane King George Square
Mercure Brisbane King George SquareMercure Brisbane King George SquareMercure Brisbane King George Square
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Gæsteanmeldelser

3.8/5
God
44 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter3.4
Service3.7
Renlighed3.9
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Alle anmeldelser(44)
Positive anmeldelser(41)
Anmeldelser med billeder/video(10)
Fantastisk beliggenhed(16)
Rent og ryddeligt(8)
Fantastisk ophold!(6)
Venlig ejer(6)
Praktisk beliggenhed(6)
Negative anmeldelser(3)
David
Superior-værelse med queensize-seng
Overnattede i nov. 2024
Par
3 anmeldelse
3.2/5
Slået op den 14. dec. 2024
Quite a dated hotel in a great location. I think there is only so many times you can give a hotel a facelift and this one is in need of another.
Oversæt
Svar fra overnatningssted: Dear David,Thank you for your feedback. We’re glad to hear that you appreciated our great location. We also appreciate your comments about the hotel’s condition, and we understand your concerns. Please know that we are aware of the need for updates, and we plan to renovate to improve the overall experience for our guests.We hope to welcome you back soon and provide you with a refreshed stay.Sincerely,Roshit ManmohanFront Office Manager
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i dec. 2023
Forretningsrejsende
8 anmeldelse
4.0/5
Meget god
Slået op den 13. feb. 2024
Location is good, at city centre. Good value of money. Will use again.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your positive feedback.We're delighted to hear that you found our location to be convenient in the city center and that you found our hotel to be good value for money. It's fantastic to know that you had a pleasant experience with us and that you would choose to stay with us again in the future.We look forward to welcoming you back on your next visit to the city!Warm regards,Tarunika DasguptaFront Office Manager
Wilford Patunvanu
Superior-værelse med queensize-seng
Overnattede i maj 2024
Solorejsende
14 anmeldelse
5.0/5
Enestående
Slået op den 11. jun. 2024
Centrally located at Brisbane CBD and very clean and tidy rooms. Friendly staff and off course comfortable beds and pillows.
Oversæt
Svar fra overnatningssted: Dear Wilford Patunvanu,Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed our centrally located hotel, as well as our clean and tidy rooms. It's great to know that our staff contributed to your positive experience with their friendly service. We're also pleased that you found our beds and pillows comfortable.We appreciate your kind words and hope to welcome you back for another enjoyable stay soon.Best regards,Roshit ManmohanFront Office Manager
Captain Bandicoot
Superior-værelse med queensize-seng
Overnattede i apr. 2024
Forretningsrejsende
8 anmeldelse
5.0/5
Enestående
Slået op den 25. maj 2024
Great service and facilities and good value excellent location easy walk from central or Roma street train stations and central bus station
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our great service, facilities, and value during your stay. It's wonderful to know that our location was convenient for your travel needs and that you found it easy to access from central or Roma Street train stations and the central bus station.Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another excellent stay in the future.Sincerely,Roshit Manmohan - Front Office Manager
Gæstebruger
Superior-værelse med 2 dobbeltsenge
Overnattede i apr. 2024
Familie
1 anmeldelse
3.7/5
Slået op den 11. maj 2024
I dont feel like its a 4/5 star hotel, old building and very small bath room, services were ok, the staffs were not professional enough! Just a simple question about breakfast buffet but had to ask 2 people to confirm and even they were not quite sure about it!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback with us, and we apologize for any disappointment you experienced during your stay.We're sorry to hear that you didn't feel our hotel met the expected standard. Your comments about the building age and bathroom size are duly noted, and we appreciate your honest feedback.Regarding the service and professionalism of our staff, we regret that you did not receive the level of attentiveness and clarity that we aim to provide. Your feedback will be shared with our team to ensure that we address any areas for improvement in communication and guest service training.We apologize for any confusion regarding the breakfast buffet, and we will work to ensure that our staff are well-informed and able to provide accurate information to guests.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Roshit ManmohanFront Office Manager
Harry Ramchand
Superior-værelse med queensize-seng
Overnattede i maj 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 22. jun. 2024
Always enjoy staying here and happy to stay at Accor group of hotels.
Oversæt
Svar fra overnatningssted: Dear Harry Ramchand,Thank you for your kind words. We’re delighted to hear that you always enjoy staying with us.We look forward to welcoming you back on your next visit.Sincerely,Roshit ManmohanFront Office Manager
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i feb. 2024
Forretningsrejsende
8 anmeldelse
5.0/5
Enestående
Slået op den 10. maj 2024
This hotel has the perfect location. The main street is only minutes away.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback. We're delighted to hear that you found our hotel's location to be perfect, with the main street just minutes away. We understand the importance of convenience and accessibility for our guests, and we're pleased that our location met your needs.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Sincerely,Roshit ManmohanFront Office Manager
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i nov. 2023
Familie
4 anmeldelse
4.5/5
Fantastisk
Slået op den 28. dec. 2023
Same thing as what I wrote before, the breakfast is always the same everyday..
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for bringing this to our attention.We apologize if you found our breakfast offerings to be repetitive during your stay. Providing a varied and satisfying breakfast experience is important to us, and we strive to offer a diverse selection of dishes to cater to our guests' preferences.Your feedback is valuable to us, and we will certainly review our breakfast menu to ensure a more diverse and enjoyable dining experience for our guests in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfying breakfast experience in the future.Warm regards,Tarunika DasguptaFront Office Manager
lam0067
Superior-værelse med queensize-seng
Overnattede i feb. 2023
Solorejsende
26 anmeldelse
4.5/5
Fantastisk
Slået op den 29. mar. 2023
Location is perfect but always need to queue up at counters for anything or inquiry. They need to improve their way of queuing say to set up lines to let Customers queue properly.
Oversæt
Svar fra overnatningssted: Dear Iam0067,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient.We apologize for any inconvenience caused by the queues you experienced during your stay. Your suggestion regarding setting up proper lines for queuing is noted, and we will certainly look into improving our queuing system to enhance the overall guest experience.Your feedback is valuable to us as we continuously strive to make improvements that contribute to our guests' comfort and satisfaction. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Best regards,Tarunika DasguptaFront Office Manager
Pit Fung
Superior-værelse med 2 dobbeltsenge
Overnattede i apr. 2023
Rejs med venner
2 anmeldelse
3.5/5
Slået op den 29. maj 2023
Room is dusty and cups are dirty. Seems like it’s been a while that no one staying in the room.
Oversæt
Svar fra overnatningssted: Dear Pit Fung,We sincerely apologize for the cleanliness issues you encountered during your stay with us.Ensuring that our rooms are impeccably clean and well-maintained is of utmost importance to us, and it's disappointing to hear that we fell short of our standards in this regard. Please rest assured that we take your feedback seriously, and we will address these concerns with our housekeeping team to prevent recurrence.We deeply regret any inconvenience caused, and we appreciate you bringing this matter to our attention. Your comfort and satisfaction are our top priorities, and we will do everything possible to ensure that your future stays with us are nothing short of exceptional.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Tarunika DasguptaFront Office Manager
Heejin
Superior-værelse med queensize-seng
Overnattede i aug. 2023
Solorejsende
2 anmeldelse
4.0/5
Meget god
Slået op den 17. sep. 2023
Wonderful place Nice friendly staff clean and good facilities
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your wonderful feedback!We're thrilled to hear that you had a pleasant experience during your stay with us. Providing exceptional service and maintaining clean facilities are top priorities for us, and we're delighted that our staff's friendliness, cleanliness, and the quality of our facilities met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit.Warm regards,Tarunika DasguptaFront Office Manager
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i sep. 2023
Forretningsrejsende
2 anmeldelse
4.2/5
Meget god
Slået op den 31. okt. 2023
Hotel is at good location. Service staff is nice.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback.We're thrilled to hear that you enjoyed our hotel's prime location and that our service staff left a positive impression on you. Providing friendly and attentive service is a priority for us, and we're delighted to know that our team members contributed to making your stay a pleasant one.We appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Tarunika DasguptaFront Office Manager
Jiwon
Superior-værelse med queensize-seng
Overnattede i aug. 2022
Par
4 anmeldelse
3.2/5
Slået op den 14. sep. 2022
The location is close to the city. The staff are kind. But the cleanliness of the hotel was full of disappointment. I had to ask for a room clean upon arrival due to the dust everywhere, especially on the shelves above the fridge and desk. The staff kindly cleaned the room again. But then the room started to smell, especially the bathroom. It seemed like a dirty, sticky cloth was used to wipe. Flies were everywhere in the room and the aisle, and they kept coming like somebody in the hotel was raising them. Then the bed sheet got stained, and I had to ask to change it before bed. It was full of surprises, and I don’t recommend spending time and money here unless it improves or you have absolutely no other option. The amenities were provided but no dental kit.. why
Oversæt
TraceyT
Superior-værelse med queensize-seng
Overnattede i feb. 2023
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 27. mar. 2023
Great place, clean, nice breakfast, and local to everything in Brisbane city.
Oversæt
Svar fra overnatningssted: Dear TraceyT,Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. It's delightful to know that you found our hotel to be clean, enjoyed our breakfast offerings, and appreciated our central location in Brisbane city.Your kind words mean a lot to us, and we truly appreciate your recognition of our efforts to provide excellent service and amenities. Should you ever find yourself in Brisbane again, we would be honored to welcome you back for another enjoyable stay.Thank you for choosing to stay with us, and we look forward to hosting you again in the future.Best regards,Tarunika DasguptaFront Office Manager
Yon Hao 勇顥 CH
Superior-værelse med queensize-seng
Overnattede i jun. 2022
Forretningsrejsende
20 anmeldelse
4.7/5
Vidunderligt
Slået op den 20. sep. 2022
Excellence locations , friendly hotel reception. Near to train station.
Oversæt