Hotel Petit Palais

This hotel was perfect for our family skiing holiday. The hotel is an easy 2-3 minute walk to the main gondola lift allowing immediate access to the higher slopes and Zermatt. There is a ski hire shop in the hotel - super easy. The rooms are lovely - modern and clean with lots of storage space and great bathrooms. The bar/lounge area is nicely furbished and a lovely comfy place for afternoon tea or a pre-dinner drink. For us the highlight was the food. The breakfast will suit everyone with a huge range of hot and cold choices. The dinner was amazing!! The antipasti buffet was extensive, varied and far exceeded our expectations. Choices for pasta and meat courses - we were never disappointed. All of the staff were helpful. Overall, I would highly recommend.

We had read some of the negative reviews but have learned to take as you find. We loved staying here. The location is perfect for the lift station and our room looked right over the mountains. The room was basic but comfortable and clean. The hotel is warm. There is a handy fridge in the room. I asked for extra pillows and they arrived 5 minutes after asking. The bar area has a good feeling and the drink is are very reasonable. The staff are nice and the music is good. The boot room is great! We booked our skis independently and brought our own boots. The restaurant serves basic food which is well presented and tasty. The provision of water and wine with dinner is excellent. The staff are great too. We met lots of great people during our stag and were sorry to leave. Would definitely return.

Steep climb from drop off to the hotel .yes icy.thats why you're here .whingers get over yourselves.rooms clean.Rogero maitre d+staff brill,we left as good friends,ski hire in basement,Paulos xpertise sorted prob with own boots very😊

Not sure we can say how terrible this was - Italian hospitality gone badly wrong - worst experience of my life - ordered beef with tomato sauce and got turkey curry - seriously- which was beyond terrible Also supposed to get :5 ltr wine Worst ever

We really enjoyed our time staying at this hotle. The staff were pleasant and helpful at all times. The food was plentyful, with a buffet breakfast and a four course evening meal which was delicious and filling. We also had free wine and soft drinks at the table. The room was always warm and spacius and was cleaned on a regular basis and towels replaced. Our room overlooked the mountains and it is a beautiful view. The bar area has plenty of room and drinks prices are reasonable and was perfect for family card games in the evening. The onsite ski hire shop is a bonus, not having to carry your skis across town is a god send. The ski hire sop staff were very helpful and cheerful, my boots had a little bit of foot slippage in them and the next day they found me a pair which fitted perfectly, theski hire staff were always there morning and evening to assist in ny issues you may have encountered with your equipment on the mountain. It is only a one minute walk to the gondala which takes you to the main start point of the ski area. I would not hesitate in booking this hotel again, all our family had an amazing time and the ski resort itself is fantastic.

The hotel has beautiful views of the Matterhorn and is a short walk to the main gondola, although can sometimes be a slippery walk to it. The walk into town is approximately 10-15 minutes down some slippery steps. The walk from where the coach drops you off is also 10-15 minutes uphill, most other hotels put on a mini bus but this hotel just transport your suitcases. The hotel is clean and tidy and the rooms are perfectly adequate. The food here is just ok, the hot and cold starters are self service with the hot starters usually being cold - we avoid any chicken or fish hot starters just in case. The next two courses are table service but small portions- you select your choice at dinner for the following day. In general the food was ok if the hot starters had been warm the amount of food would have been fine. The ski hire in the shop had limited options and was worn compared to the hire shop quality in town. The boot room isn’t big enough for the amount of guests and skis and snowboards are dumped on top of other skis. It’s a three star hotel, hopefully the hotel listen to the reviews and try to improve the food and ski hire. I would still go back to the hotel due to the price however I would probably hire skis etc from the town next time. I would also ask for a Mountain View room as it’s stunning.