Gæstebruger
14. august 2024
I'm writing this review a year late, but I'm writing it to alert people to the Choice Hotels points scam more than anything else. We stayed here to split a long drive home into two days, so we were there just to sleep and nothing else. We were awake well past 2:00 in the morning with a party happening across the hall. Several complaints were made, one person was switching to a different room... I finally left our room to ask the front desk what could be done as the people across the hall were insanely loud. Their answer was basically, "nothing." Because "nothing" was not acceptable, I asked for the local police phone number and called them. They showed up and quieted the people down across the hall. What's interesting is that the people who were causing all the problems for others weren't so much as slapped on the wrist. They were disturbing the sleep of a whole wing of paying guests, but were permitted to keep making noise until I called the police because the hotel would do nothing about it. After we got home, I contacted Choice Hotels about the issue and they gave me 9,000 points as a gesture of apology and told me that I could book our next 1-2 rooms with those points! Wow! I was elated! What a generous offer! Well fast forward to today and while looking for rooms that fit the 9,000 point category for our upcoming trip, all I'm finding are the 2 star hotels! The rooms that are around 3 stars and up are in the 20,000+ point category!! So I thought, okay, that's fine, I'll just apply the points I have and pay for the rest with cash. Well, no, that won't work either. You need to have all 20,000+ points or you can't book. Okay, so let's see how much money I can buy points for. There's a sale! Wooo! So I select 16,000 points and it figures the total plus 25% off, and get this – it costs MORE MONEY to buy the points I need to be able to use the 9,000 points that were given to me, than it does to just book the room without any points at all!! So that means, if I bought 16,000 points and added my free 9,000 points so I could book a 3-4 star hotel room, I'd pay upwards of $125 (note: the regular price for those points without the sale is $165) for a room that is advertised at only $105! What an absolute scam! I used to love staying at Comfort Inn's because they always seemed so reliable from state to state and affordable, but after this experience I'll be looking elsewhere. So about the actual room. It was small. It smelled bad. The beds had a plastic mattress cover which meant that we were sweating without so much as a sheet on. The AC left the room exceptionally humid and wet. And of course the noise. The breakfast was standard, nothing exceptional. All this would have been passed off as a lesson learned had it not been for the noise that kept us from sleeping before driving the rest of the way home the next day. I would not recommend staying at this location. By the way, I've never asked a hotel/motel for anything in return for a bad room before
Oversæt