The Liberty Hotel Bremerhaven, BW Signature Collection

My room was not cleaned even though I specifically left a sign on the door requesting cleaning. The administration could not explain the reason for this. Also the management could not clean the room in the evening as they do not have the necessary staff at that time. The rooms in the hotel are absolutely small, there is nowhere to hide suitcases and they are always underfoot. Note that the balcony in the rooms overlooking the water is shared with other rooms in the hotel. And the occupants of neighboring rooms can look into your room through the large glass doors when walking along the long shared balcony. You have to keep the curtains always closed and sit in the dark. There is no coffee machine in the room, only a small kettle and two bags of cheap instant coffee. There are no plates or cutlery in the room. They couldn't bring them to the room. Had to go down to reception myself and pick this up. The whole hotel is not very clean and now I understand why. They clean here only sometimes. The location of the hotel is good, but the terrible service kills all the positive impression. I will never stay in this hotel again and can't recommend it to anyone.

So ein wunderbarer Ort! Ich war bereits das zweite mal zu Gast. Stilvolles Ambiente - modern und gleichzeitig klassisch. Super freundliches Team. Wir haben uns wieder Mega wohl gefühlt und hatten eine tolle Zeit in Bremerhaven. Mein Hund wurde wieder lieb willkommen geheißen und es gab sogar eine Decke, 2 Näpfe und ein Handtuch für ihn.

Wenn eine bestellte Leistung, sprich eine warme Dusche,aus technischen Gründen nicht möglich ist,kann man nicht den vollen Preis berechnen! Leider war der Umgang des Personals mit diesem Problem am 6.10. nicht sehr professionell und positiv!