Hoteller med morgenmad i Doha

It’s ok. The location is good and close to the city center mall. Good for a walk or running at the Bay with breathtakingviews. The hotel was clean, the service is just ok. Shower gel was missing and it took 4 hours to get it. There is a washing machine but no liquid. Washing liquid was promised to get soon, but it took half a day and a call to „0“. At the end we were told it will be purchased from a shop at extra costs. (If you wanna wash, bring liquid). The extra bed we pre-ordered was not ready and we had to call „0“ three times. Its all not a problem itself, but many things in just 4 nights is for me just ok. The front desk stuff is always kinda busy and arrogant in communication. Not just friendly and helpful as I expected. Security staff is very friendly and helpful. Will choose another hotel next time.

Right after our arrival to this hotel we were expecting multiple problems. Customer manager was trying to do her best to make our mood better with complimentary gestures, and after I complained I saw the improvement but still this hotel needs proper stuff training and communication improvements. Neither one day I received any room amenities (teeth brush, vanity kit etc) , for every single and simple thing you gotta ask. And then it’s very slow to execute things. Food at main restaurant fresh but tasteless, we tried one of alacart restaurant on lobby floor but again food was missing flavors. I do not recommend this hotel for anyone who use to stay in five star hotels , because you will feel exhausted to communicate about your needs. That’s a pitty, because property is beautiful, beach is nice, workers are postive and have a smiley face. Just whole lack of management doesn’t make holidays here enjoyable