Premier Inn Leicester (Braunstone)

Had some issues at first but Nadine look after us and got everything sorted. She is really helpful and went to maximum lengths to make sure our stay was as good as it could be. Nadine needs a promotion........................................

We had issues with meal allowance and one off of the workers nadine lovely lady helped uz out with sorting the booking out great help she was very polite and helpful just want to say thanks to nadine .......................................

Stay at this hotel en route to Wembley, and have stayed several times. Great hotel and the staff are brilliant. Always make you feel welcome. Special thanks to Sharon for the lovely note in our room. Great touch. Food is really good too. Hope to be seeing you in May!! Thank you for everything.

Great welcome from Emma the Hotel Manager and room request arranged by Sharon. All the team gave great service too. Best hotel stayed st in the area and our go to one when travelling between Portsmouth and Yorkshire. Room clean and great breakfast. Did not use restaurant in evening.

I’ve stayed at this Premier Inn numerous times, however this stay was a little unusual. A couple of days before my stay I received a phone call from a lady employee asking if I had any special requests for my room. To start with I thought it was a prank, as most Premier Inn rooms are identical. The lady also asked if my visit was for any kind of special occasion. Still thinking I was being pranked I played along and explained that I was going to be attending my parents 60th wedding anniversary celebration. After the call I thought no more of it, until I checked in and found a personalised note in the room saying they hoped we enjoyed the 60th anniversary party, and enjoyed our stay. In addition to this there was also a Mothers Day gift (as we were there on Mothers Day). Both nice touches, and something I’ve never experienced before at a Premier Inn. Not sure if this is a new company policy, but it was very well received. Finally, I often visit Leicester and always stay at this Premier Inn as it’s always spot on and never have any problems parking.

My dad's bungalow was flooded in January & had to move in to the premier inn Braunstone & he has only just moved out ( March ) he wants to say a big thank you to all the staff they really looked after him he felt very spoilt ! He has asked me to name Sharon, Nadine, Emma, Zoe , Nika, Lauren, Ben, Jordan,Mike, Leanna, Agatha, Jasuen And all the cleaning staff.