Gæstebruger
24. februar 2023
I booked this hostel in a single private room. I turned up to this hostel as I’m a young female traveller and this hostel had mainly men which made me feel a little uncomfortable. When I got to my room, the door to get into the room wasn’t a proper door, it was more like a bathroom stall door and I didn’t feel safe or comfortable in the room. Although it had a lock, it didn’t feel like it’d be hard to push the door in. The walls were also paper thin, if I could hear the people walking in the hallway and coughing, which meant during the night I’d be able to hear everyone snoring in the rooms around me. I made the decision to check out and stay somewhere else. When leaving the room, I couldn’t even get the door to latch shut, which confirmed to me I’d made the right decision. I reached out to the hostel via email to explain how I felt and asked if it was possible for a refund. The hostel never replied to my email and ignored my request. No reply at all. The rooms did look like the photos on the website and was clean. But definitely didn’t have the luxury vibe that they promised on the website.
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