Best Western Brantford Hotel and Conference Centre

We booked two whirlpool king rooms for one night, July 6, 2024. I was annoyed that they added the hold of $100. into the room charge, rather than separately. We appreciated the bottled water as a top tier member. Our rooms were clean and tidy. The bed and pillows were comfy. Lots of towels in the bathroom. I was disappointed that no body lotion was offered with the bath supplies. The whirlpool worked well and was very relaxing after our long journey. We slept well in our king bed. Free buffet breakfast was at Myra's bar & grill located on the property. Pancakes, home fries, baked beans, bacon, sausages, bananas, canned fruit salad, cereals and scrambled eggs. However, the eggs were dry and rubbery. Coffee, teat and juices. Over all very good breakfast. We enjoyed our stay at this Best Western property.

Very tired needs updating. Doesn't represent the values of the Best Western This the second Best Western we have stayed at in the last 3 days. We were booked for for days stayed one night and canceled the rest. Never again will we pay their prices for a run down hotel

We had an absolutely delightful two-night stay at Best Western Brantford over Thanksgiving. From the moment we arrived, we were impressed by the warm ambience of the reception area, pool, gym and the spotless, well-appointed rooms. The cleanliness throughout the hotel was top-notch, making our stay exceptionally comfortable. The staff went above and beyond with their hospitality, always welcoming us with a smile and Myra's catering to our needs with genuine care. It truly felt like a little slice of heaven, making our holiday getaway memorable and enjoyable. We can't recommend this place enough for a relaxing and pleasant stay!

Room as clean and spacious, on site restaurant was delicious and the continental breakfast was buffet style with many hot options. Easy on and off the highway as we were travelling. Staff was courteous and helpful, and the property was very clean and well maintained. Play ground and park like area has a few picnic tables and is perfect for a family that’s been travelling. Would highly recommend staying at this property, if we are ever back in the area again we will defiantly stay here again. Although we didn’t use it, the property has a very nice indoor pool area.

The hotel is clean, grounds are clean and nice. Room was clean and in excellent condition, bed was comfy and the pillows are the best. Restaurant was average. Pool area looked clean even though we didn't use it. My biggest downfall is that there seems to be people living there on a monthly basis which may discourage me too stay again. I can see the hotel going downhill in the future from this.

I love this hotel. There are patio doors to step out to have that first and last cigarette without getting dressed. I did not use the pool on this trip but I know from previous stays that the pool is a great temperature! Everyone of the staff are friendly and show that they care that you are there and your comfort is important to them.

We added an extra day to our stay at check in. Following morning housekeeping is kicking us out. Front desk claims they had zero information regarding our second night. We were left with nowhere to go. Gave us a card with a managers contact info. We called and left several msgs. No reply.

This hotel was a convenient option for my stay in Brantford for a four-day conference. I had a king-bed room that was spacious and clean. It included a desk with office chair, full-sized sofa, microwave and fridge. What it didn't have was a spacious bathroom. The bathroom door would not open fully because of the curved shower curtain blocking the space. In order to enter the bathroom AND close the door, I had to cozy up to the toilet. This was highly annoying and unpleasant. Because of my arthritis, I needed the elevator to comfortably reach the second floor, but my room was as far from the elevator as it could possibly be. In this hotel, that's a long distance away. It felt like I was walking to the next province. I ended up choosing to struggle with the stairs close to my room and actually drove my car each morning to the front of the hotel to reach the breakfast room. Speaking of breakfast, the buffet is adequate, but the "hot" food was consistently cold. Bacon, sausages, eggs, french toast ... whatever I chose was cold. In addition, although the pool area was very attractive, the large "hot" tub was only warm. Another disappointment. Would I return? Perhaps, but not with high expectations.

We booked two whirlpool King rooms for one night July 6th, 2024. I was annoyed that they added the hold of $100. into the room charge rather than separately. However, we appreciated the bottled water as a top tier member. Our rooms were clean and tidy. The bed and pillows were comfy. Lots of towels in the bathroom. I was disappointed that no body lotion was in the bath supplies. Only shampoo and conditioner was offered. The whirlpool worked well and was very relaxing after our long journey. We slept well. Free buffet breakfast was at Myra's bar & grill located on the property. Pancakes, bacon, home fries, sausages, baked beans, bananas, canned fruit salad, cereals, scrambled eggs. However, the eggs were dry and rubbery. Coffee, tea and juices. Overall a good breakfast. The restaurant worker was kind and helpful. We enjoyed our stay at this Best Western property.