The Highfield Hotel

This hotel was wonderful. The staff are so amazing and friendly. The swimming pool and spa was lovely. The rooms were so spacious and comfortable. I would recommend anyone to stay here. Thank you to all the staff who made our stay special. My daughter and I were able to relax and chill and enjoyed our stay.

Stayed here with work great rooms and Torey behind the bar was amazing and has a crack on with every customer and has a great sense of humor top marks to that lass ! Has all the time in the world for everyone, a real friendly atmosphere. Even locals have a great crack on, cannot thank torey enugh for her helpfullnes

Large rooms, clean and comfortable. Excellent en-suite bathrooms. Welcoming staff. Perfect for business, families or group outings. We arrived late but this didn’t cause any problems nor did our early start the next day. Plenty car parking space.

The swimming pool and jacuzzi was not available, apparentlyit was being refurbished since "march" my trip was July, when i went to use the sauna i could see the pool and jacuzzi, nobody was working on it, it does not take 2 months to refurbish as the pool is not exactly large neither is the jacuzzi, one sauna was out of order and the other wasn't working. The gym was ok but small with dated equipment. There was no place to plug in a device to the tv as stated on the website, i asked for an extension lead which was provided but the first 2 he gave me were no where near long enough. I was asked if I had been before which I stated no and it was not explained to me I would need to use my key to turn on the electric. The room was really large which was great but you couldn't sit on the sofa as it was a sofa bed and made me feel like it was going to break. The small ironing board also kept collapsing. I will not be going again in a hurry, I wanted to ask for a refund after an hour once I'd noticed all the problems but I'm not that sort of person. It's such a shame cause I wanted it to be a special evening for me and my partner. The pub on site was full of teenagers which was a huge put off, there were no other facilities in the hotel not a vending machine or anything and only enough milk to make 1 drink each for me and my partner

Stayed one night at the Highfield hotel we were meeting family there we decided to book a room in advance rather than get a taxi back home , The room was lovely clean very spacious light and airey with comfy beds plus a bed settee and tv . We had a kettle with tea and coffee milk sugar etc and a few biscuits . The bathroom was large with a the usual a toilet, wash basin over the bath shower plenty of clean towels and I can say it's one of the best showers I have used in a hotal and a selection of toiletries . On the landing below they were an area the you could sit and relax .a book shelf with an asortment of books from childrens to adults plus dvds that you could take to your room . The only negative is but it didn't effect us was the breakfast it is breakfast in a bag but not far away there is a large Morrisons and a Mc Donalds where you can pick a cooked breakfast up . I would deffinetly stay again some of our family have stayed at the Highfield previous years . The staff are friendley and very helpful and a very safe hotel the main door is locked and you can only access with your room card . A better price if you book directley through the hotel wesite .

Freezing cold. The radiators are only switched on once you have checked in, and I can testify having spent an entire night here, the room did not heat up. I went to sleep cold and I woke up cold. My father at least was able to double up on the duvet, but I had no such luck as there wasn’t any additional linen or blankets in the room and reception had abandoned post by 23:30 There was ‘retro night’ at the pub/ club that shares its car park and patrons with the hotel, but I needn’t have bought tickets as the music could be heard from our room as i tried try to sleep during this pit stop on our long journey. The rooms do not have a phone and the remote controls for the TV do not work. I know this to be true as we had to switch rooms originally due to the heating not working, and we had the same remote control issue there.