Manhattan Luxury Suites

PLEASE PLEASE PLEASE read reviews before booking, too many all saying the same thing. This business is a scam and I would never leave a bad review but people need to be warned as they are profiting from being dishonest. You will be asked to pay a security deposit in which you receive no receipt of this. You will ask for it back after check out and be told its processing. When you follow up numerous times you are told its on the way. It never comes and when you publicly review you are told its not coming due to smell of smoke in the room. I don't smoke!!! This is common in the reviews this is their excuse holding your hard earn 100 pounds. There is zero communication and what makes mw laugh is they offer you it back if you remove reviews. This business should be ashamed of their dishonest actions and the lack of ability to solve any issues in a timely manner. As I've told them they will get no luck for this! One word SCAM

Highly impressed with the level of service at this hotel. From the moment we checked in, we felt welcomed and well taken care of. The attention to detail in the room and throughout the property was exceptional. Would definitely choose to stay here again in the future."

Do not even think to book this place!!!!! This is the best advice we can give you. Booked this for 1 nights with my wife, hoping to be able to relax in the jacuzzi whilst watching something on Netflix. What foolish we were….. paid £85 for the night and been asked for a pre-authorised deposit of £100, in case of any damage we could have caused. But I can tell you one thing, there was no need for that, the place was absolutely trashed beforehand, you can see the pics for yourself. We booked this through Airbnb, and we were lucky that the Support Service intervened, we got the booking canceled and got the full refund, after leaving that night to stay somewhere which was 1.000 times more decent and cost on £65 (4* Hotel). We would not have dared to use the jacuzzi, the bathroom was full of mould and hair. The whole flat looked like was not hovered in ages and how can you say that you cleaned anything when the freeze looks like in the picture? For that amount of ice to built up to the point where the door does not shut, you need a few good weeks. Probably a few good weeks ago was the last time when this flat was cleaned. Water leaking damaged floorboards, holes in walls and tiles and more and more. In short, just a massive disaster and disappointment. This host is the most untrustworthy ever, every negative review they receive they try to make out that is the guest’s fault and they give a reply completely not related to the issues the guest is raising. Just as a reply to the host: How am I abusing your business? I think you are just not caring about your customers’ money. The photos just speak for themselves. And what is your policy? Provide unkempt and untidy accommodation? I think you need to become a better citizen.