Premier Inn Bracknell Central

房間大，附近有超市，房內冇雪櫃，但可到旁邊餐廳取冰桶，稍為不便，其他服務尚可

We have stayed in Premier Inns on several previous occasions and found them good value and easy for parking and meals. This time we were so disappointed. On arrival we saw that the restaurant attached to the hotel was closed for refurbishment. This closed part of the carpark and with no spaces left, we and several other cars had to bump up on curbs. On entering the hotel, we were advised the restaurant had been closed for at least three months (it looks like it will remain so for a while). We had received no notification of this and had been sent an email prior to arrival asking if i wanted to book an evening meal or breakfast! Instead we were offered pre packed croissants and machine coffee. Shame on you Premier Inn for not pre warning guests and shame on you for leaving your reception staff to have to keep breaking the new to people.

The hotel room was clean and cheery… staff were just so helpful. I was a disabled solo traveller and they looked after me wonderfully … can’t praise the staff enough… 10/10

I normally would never advertise a hotel or give a review, but on this occasion the lady who greeted me and partner was one of a kind. My wife insisted that we give the concierge or front of house lady called Caroline a review, because my wife as she has put it, Caroline made her feel like 'Lady of the manor', without going over the top. Putting it as simple as this, when someone with a disability which is not notable but was made aware of this in the kindest and most respectfully way, ‘Moved Us’ unforgettable. This lady is a credit not only to your company but to the town of Bracknell, as we have come to Royal Ascot for the last 18 meetings and wished we had booked here before - we will be booking in advance for next year that is guaranteed for sure. Thank you ever so much Caroline From Phil and Dollie

Great customer service and warm welcome thank you Caroline for your hospitality we will certainly return in the future

Short stay due to Ascot. Whole experience was made by Caroline on reception. She gave me a wealth of local knowledge around bracknell/Ascot. Organised a taxi to Ascot for me as well. Couldn't do enough for me and her customer service is outstanding. Thankyou!!!!