Best Western Plus the Tudor-Box Hill

The hotel location is quite good, 10-min's walk from Box Hill station. Reception is opened 24 hours. However, the hotel didn't refund my deposit when I checked out. It was not until after I emailed the hotel to request for the refund did they do the refund.

Great location big room and late check-out 🥰 free parking big bed safe friendly

It's a very rubbish hotel. It has never lived in such a bad environment and the service is particularly poor. Especially, the Asian man with glasses at the front desk is about 50 years old and the service attitude is particularly bad. How can this hotel open? I really can't understand！It's a shame to Melbourne

Beautiful scenery, happy vacation!

Arrived an hour early, hoping the room would be available, but it was not which was fine. But, the greeting by the hostess was not welcoming at all. She just said, come back at 2pm. Arrive back at 1:50 and waiting for 2pm for the room to be completed.. it was not ready until 2:15pm. I saw that room door opened when we first arrived an hour early and was basically untouched until 2pm.. not seeing any other guest check in during our time, a bit disappointed at how it was all conducted. Hostess once again, not very polite during the check in process. - plumbing was shocking. Bathroom walls leaking, no joke here. - was that rabbit poo or wallaby poo by the bed, dad? - $30 each for a kids bed when online it said extra $20. My child would have preferred to be by the rabbit/wallaby poo, just saying. - online photos a misleading. You get a whole in the wall with a bed for night which is what we wanted for a one day trip to Melbourne, plus some. Ps. Bring your own pillow for extra comfort.

酒店位於博士山，很多華人居住的地方。房間稍舊但面積很大，停車免費。 酒店有小型健身房和一個小泳池。 性價比來説在墨爾本算是蠻高的了。