Hilton Garden Inn Boston Logan Airport

Our experience at this hotel was seriously marred by the treatment we received on the shuttle bus to the airport. After checking out, we boarded the shuttle along with other guests. The driver helped every single person load their luggage onto the shelves—except us. When it was our turn, he just crossed his arms and watched as we struggled to lift our heavy suitcase onto the shelf ourselves. This behaviour made us feel deliberately ignored and even discriminated against. It was as if we were invisible, and the lack of assistance was not only rude but completely unacceptable. We paid a significant amount for our stay and expected to be treated with the same level of respect and service as everyone else. This incident left a very bitter taste, and we are deeply disappointed with how we were treated.

Convenient pick up at the airport (need to call ahead and the shuttle arrives 15-20 min later). Hotel is about 10min from the terminals. Quiet and spacious rooms. Very nice service at the front desk. Gym, pool and laundromats available in the hotel. Breakfast was ok. Very ordinary.

good service

酒店隔壁有個運動公園適合孩子玩耍，步行到星巴克5分鐘，10分鐘左右有挺多餐廳和便利店。 房間雖然不大，但三個大行李箱攤開沒問題，一樓有恆温泳池，有健身房和收費洗衣房，每天有免費咖啡供應，但房間礦泉水要2刀；美國酒店不提供拖鞋牙刷牙膏要自備

酒店距離機場比較近，當天去的時候下大雪。 機場有穿梭巴士，但是需要電話預訂。 等巴士需要上二樓出發廳，出口241。

離波士頓機場很近，24小時機場免費巴士很方便，接送機10-15分鐘行程。頭一晚接機雖然先在電話中被不熟悉酒店業務的新來職工告訴錯了酒店班車位置，等了20分鐘，再次打去電話詢問碰到了靠譜的很快解決了。第二天一早的送機非常順利！