Heatherdel
8. november 2024
This was our second visit after a fabulous visit 2 years before. We were travelling with our adult children and partners. We arrived and were taken o the Park block (the one in the middle). Check in was efficient and Anna was really helpful, explaining where everything was. We went off to our rooms and - oh dear, ours was quite disappointing after our lovely bright, airy room last time. It was quite small and we had to shuffle to get round the bed and each other. Fortunately our family's rooms were a bit bigger. I went to reception to see if we could change rooms but that wasn't possible. The room was OK if a bit tight. However all the balconies link up, so you could effectively walk from one end to the other, past all the rooms. There are a couple of issues with this. 1 ) housekeeping wouldn't lock the doors when they cleaned the room, meaning anyone getting access to a balcony could ransack out room without accessing the key carded door. 2) smoke and ash from adjoining rooms wafted onto our balcony, which wasn't nice. Apart from the problems with the room, everything else was lovely. There was plenty of food, all really well cooked and lots of variety. The drinks flowed and the spa was a lovely treat. Everything was clean and hiring beach towels meant someone else did the washing. Really do love this place and would happily go again. It was busier this time, despite being the end of the season. It's been discovered.
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