Villa Victor Louis - Bordeaux Centre

Looks nice on the site, but was very disappointing for our 2 day stay. Room was a good size. Mini fridge in the room was not working. There was no soap/shampoo in the bathtub. We had to get out and pump the sink soap. The stair runner was just filthy. Most disappointing was the minimal, basic as it gets breakfast, and Helene's impatience. Cleanliness in the shared help yourself area just not good (kettle/prune lids/cheese shelf not clean.) We received an email after check out saying we would be charged 30 Euro if we did not return the bath soap dispenser! We would not recommend this hotel.

Very central and yet still so quiet and comfortable. A beautiful building with comfortable rooms and lovely common areas.

Villa Victor Louis is a hidden gem tucked away in a quiet side street but only 5minutes from the centre and easily walkable to all the key sites and shopping streets. The whole building has been thoughtfully decorated, and the rooms are individually styled - ours had a wonderful marble bathroom! You can read in the drawing rooms and take breakfast in the Winter Garden and curl up with a book outside in the courtyard garden at the back. All of the staff are charming, and eager to offer help and support when you might need it, whether its directions and travel options through recommendations on bars etc to try out Bordeaux' most famous product! What would be even better would be to include instructions on how to use the airconditioning in the guest guide - as ours wouldnt work and no amount of Googling turned up a comprehensible manual for how to turn it on/reset/override or whatever actually needed doing to it!