Novotel Bordeaux Lac

🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill. 🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday. 🟡 cleaning wasn't amazing but could have been worse so no comment on that.

Everything was perfect. Very good hotel. I will repeat in the future

They were AMAZING really! I’m driving from Spain to UK and this stop helped us to recover from fatigue and start afresh! The staff attention and care is what really deserves 5 stars. We’ll repeat!

酒店在波爾多湖邊，輕軌直達，因為遠離市區，方便程度一般吧。隔壁是會議中心，估計有會議的時候會比較火爆。來波爾多跑梅多克紅酒馬拉松才住在這裏（馬拉松班車起點），所以馬拉松期間這裏和對面的鉑爾曼都漲價且人氣超高。酒店本身非常老舊，沒什麼入住體驗可言，大概相當於國內的漢庭連鎖之類的水平吧。早餐也不豐富，周邊餐廳也很少。如果衹是來波爾多遊玩，不建議住。

Chambre très propre, très bien placé à 100m du tramway. Petit déjeuner au top

非常に清潔であり、レストランのレベルが高いのは流石です。ホテルの出入りにパスワードが必要なのはビックリし、最初は不便に感じましたが、セキュリティが高いとも言えます。