Hue Hotels and Resorts Boracay Managed by HII

Hue Hotels and Resorts Boracay Managed by HII anmeldelser

Hue Hotels and Resorts Boracay Managed by HII

Station 2, Main Road, Manoc - Manoc, Boracay Island, Aklan, 5608, PhilippinesVis hoteloplysninger
Hue Hotels and Resorts Boracay Managed by HII
Hue Hotels and Resorts Boracay Managed by HIIHue Hotels and Resorts Boracay Managed by HIIHue Hotels and Resorts Boracay Managed by HII
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Gæsteanmeldelser

8.1/10
Meget god
64 anmeldelse
Bekræftede anmeldelser
Placering8.3
Faciliteter8.1
Service8.3
Renlighed7.8
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Alle anmeldelser(64)
Positive anmeldelser(24)
Anmeldelser med billeder/video(10)
Fantastisk ophold!(12)
Lækker morgenmad(9)
Venligt personale(7)
Fantastisk beliggenhed(7)
Negative anmeldelser(3)
Anonym bruger
Deluxe-værelse
Overnattede i jan. 2025
Rejs med venner
4 anmeldelse
10.0/10
Enestående
Slået op den 23. feb. 2025
Really enjoyed our 4 days trip here in boracay by staying at HUE hotel! We got the room for a very cheap price and its spacious! The location of the hotel is also very convenient to any place you want to go, walking distance to the beach, convenient store and they even have activities such as billiards, ktv and such, tho you have to pay for these activities. 10/10 overall stay.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank HUE so much for your kind words! We're thrilled to hear that you had such a wonderful experience during your stay with us. It’s our goal to provide exceptional service and create a memorable stay for each guest, and we're so happy that we were able to do that for you. We truly appreciate your feedback and we are looking forward in welcoming you again soon!Warm regards,Hue Hotels and Resorts Boracay
Gæstebruger
Deluxe-værelse
Overnattede i dec. 2024
Solorejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 16. apr. 2025
The staff were friendly and accommodating and the breakfast was very nice.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for your kind words! We're so glad to hear you enjoyed our friendly service and breakfast. t’s our goal to provide exceptional service and create a memorable stay for each guest, and we're so happy that we were able to do that for you. We truly appreciate your feedback and we are looking forward in welcoming you again soon!Warm regards,Hue Hotels and Resorts Boracay
Bk_Em
Deluxe-værelse
Overnattede i nov. 2024
Rejs med venner
30 anmeldelse
4.5/10
Slået op den 19. dec. 2024
The hotel has a trendy design and quick, efficient check-in, complete with a welcome drink and wristband key cards. However, the issues began immediately upon entering the room. 1. Room Maintenance Issues: The first room had a malfunctioning door lock (both digital and safety), a non-functional telephone, and a leaking air conditioner that caused a slip hazard. Housekeeping’s response to “deal with it” was disappointing. Although the front desk moved me to another room, the air conditioner in the second room was deafening and ineffective, causing the temperature to rise to uncomfortable levels (27-29°C). Additionally, a side door to the balcony wouldn’t close properly, and the curtain above it fell off completely. To top it off, there was no hot water in the bathroom. 2. Third Room Improvement: After raising concerns again, I was moved to a third room, which was functional overall, but even here, the telephone did not work. 3. Buffet Breakfast: Prepaid breakfast was substandard, with poor food quality and insufficient replenishment of items, even early in the morning. The lack of variety and freshness made dining unpleasant. 4. Staff and Overall Management: While the staff were friendly, the hotel seemed significantly understaffed, affecting maintenance, cleanliness, and service quality. The overall condition of the property felt worn-down, with signs of cost-cutting apparent in multiple areas. Overall: The numerous room issues, poor dining experience, and lack of proper upkeep made my stay unsatisfactory. Despite the staff’s efforts to accommodate me, I had to move to another hotel for the remainder of my trip. This property was not worth the hassle.
Oversæt
6/7
Svar fra overnatningssted: Dear Bk_Em,We would like to extend our heartfelt thanks for choosing our hotel while you were in Boracay island. We greatly appreciate that you took time to provide us with your comments. Your compliment about our friendly staff has been shared with the team. In regards to your concerns about the the breakfast selection, hotel cleanliness and maintenance, and service quality, we understand that these did not meet your expectations or our own high standards, and for this, we will make our best efforts to rectify and improve. Rest assured that your concerns will be discussed at length among the concerned department heads to improve the service. Please accept our apology and hope that you will give us another chance to turn things around. We would love to have that opportunity again. I hope that it will not deter you from coming back to our hotel in the future. Warmest Regards, Hue Hotels and Resorts Boracay
Anonym bruger
Deluxe-værelse med pooludsigt
Overnattede i sep. 2024
Par
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 5. okt. 2024
A very nice and cozy place. The staff are very accommodating and attentive. We, will surely go back to this hotel. 😊😊
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Berjun
Deluxe-værelse
Overnattede i jul. 2024
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 8. aug. 2024
Room was spacious enough and tidy. Great food selections at the free breakfast buffet but sad there’s no bacon, why?? 🙁
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gæstebruger
Deluxe-værelse
Overnattede i feb. 2025
Familie
3 anmeldelse
8.0/10
Meget god
Slået op den 25. apr. 2025
My second time staying at hue hotel i love the buffet breakfast every morning😍😍😍😍
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you so much for staying with us again at Hue Hotel! We're thrilled to hear you enjoyed our buffet breakfast—it’s one of our favorite ways to help guests start their day right. We truly appreciate your continued support and look forward to welcoming you back for your third stay soon!Warm regards,Hue Hotels and Resorts Boracay
Gæstebruger
Deluxe-værelse med pooludsigt
Overnattede i dec. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 30. jan. 2025
We really had an amazing time at Hue Hotels and Resorts Boracay. From the welcome committee, to check-in and during our entire stay, they have been very warm, friendly and welcoming! I highly recommend this hotel to everyone visiting Boracay. They have great amenities, big pool area, accessible to the beach and great breakfast options. Kudos to all the staff who assisted us during our stay. We loved and enjoyed every minute of it. We will definitely come back. Thank you so much!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you had an exceptional stay and that our team was able to assist you promptly. It’s always our goal to provide great service, and we’re so happy to know you felt well taken care of. We truly appreciate your recommendation and can’t wait to welcome you back to Hue Hotel in the future! Warmest regards, Hue Hotels and Resorts Boracay
Peter Raymond
Deluxe-værelse
Overnattede i nov. 2024
Solorejsende
17 anmeldelse
7.0/10
Slået op den 20. dec. 2024
An ok hotel that needs to be refreshed. Breakfast buffet is very poor and staff are slow to clear your table or refill food. The pool is nice and location is good. My AC ran incredibly cold, which I liked, but even when I set it to 28 C it would still run cold. My shower felt luke-warm at best. Staff at the desk were very helpful and the transit service to the airport was friendly and convenient. You can probably get better value for money at a different hotel on the island though.
Oversæt
Svar fra overnatningssted: Dear Peter Raymond,We would like to extend our heartfelt thanks for choosing our hotel while you were on Boracay Island. Your comments about the breakfast buffet, the air-condition and shower in your room have been noted and discussed with the team. Rest assured that we shall look into this and prioritize action on how to make this better. We appreciate your feedback, and we hope that these concern will not deter you from staying with us again. Warmest Regards, Hue Hotels and Resorts Boracay
travelisthebest
Suite
Overnattede i mar. 2024
Solorejsende
20 anmeldelse
7.5/10
Slået op den 3. maj 2024
Very nice hotel. Nice pool.. Breakfast good but some foods looked stale which i.pointed out. Service and staff are very polite and kind. They looked after me very well. Location 10-15 mins walk to the beach. My room was Beautiful but non functional. Ie. Toilet flush broke twice. No hot water for my bath, which is the reason why i booked the suite. Such a,shame. The maintenance people had to be called often.but service was good. So. I moved to. Another hotel where the water was hot !.
Oversæt
Svar fra overnatningssted: Dear travelisthebest,Thank you for the feedback. We take guest satisfaction seriously and are glad to hear from you.First, we would like to apologize for the disappointment you've experienced regarding the toilet functionality and water temperature of shower. We have discussed the incidents with all department heads to avoid the same situation. We hope that you will give us another chance to turn things around when you visit Boracay. We would love to have that opportunity. We extremely regret the inconvenience caused by these incidents.
Gæstebruger
Deluxe-værelse med pooludsigt
Overnattede i aug. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 15. sep. 2024
my boyfriend and i booked this hotel using trip.com and it was very easy. the hotel was very nice and also the staff are amazing. the breakfast buffet was so worth it. me and my boyfriend will definitely come back. the location is very near to the DMall and other restaurants. 10/10 !!! love it !!!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
原 
Deluxe-værelse med kingsize-seng
Overnattede i mar. 2025
Rejs med venner
9 anmeldelse
9.0/10
Fantastisk
Slået op den 18. apr. 2025
Awesome hotel 😁 I’ll back soon
Oversæt
Svar fra overnatningssted: Dear 萩原,Thank HUE so much for your kind words! We're thrilled to hear that you had such a wonderful experience during your stay with us. It’s our goal to provide exceptional service and create a memorable stay for each guest, and we're so happy that we were able to do that for you. We truly appreciate your feedback and we are looking forward in welcoming you again soon!Warm regards,Hue Hotels and Resorts Boracay
Gæstebruger
Deluxe-værelse
Overnattede i nov. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 7. dec. 2024
Good location
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We appreciate posting your review online. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!Warmest regards,Hue Hotels and Resorts Boracay
Gæstebruger
Deluxe-værelse med pooludsigt
Overnattede i jan. 2024
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 22. apr. 2024
Great hotel
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gæstebruger
Deluxe-værelse
Overnattede i jun. 2022
Familie
3 anmeldelse
8.0/10
Meget god
Slået op den 11. jul. 2022
Staff were very accommodating and nice! Food was amazing. Good amenities. Worth the price I paid. Will definitely comeback and book in this hotel. Will recommend to friends and family!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!Warmest Regards,HUE Hotels and Resorts Boracay Team
MAST
Deluxe-værelse med to enkeltsenge
Overnattede i apr. 2022
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 23. jun. 2022
This is my second time to stay here at Hue and they always meet my expectations!
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!Warmest Regards,HUE Hotels and Resorts Boracay Team