La Isla Bonita Resort and Spa

VERY BEAUTIFUL, CLOSE TO THE WHITE BEACH OF BORACAY. JUST OUTSIDE THE GATE IS THE BEAUTIFUL BORACAY BEACH. WONDERFUL PLACE. INTERNET- THEY NEED TO IMPROVE THAT ONE.

We booked this hotel via a travel agency and to be fair I’d say I’m never coming here again. Upon arrival around 10 am we were informed that check in is only at 2 PM. Which for me is to be honest quite late. The only place to leave our luggage was in the lobby. After walking around and being tired from the trip we asked if we it was possible to check in earlier but this was not possible to them. We decided to wait it out, some of us falling asleep in the lobby and some leaving. And after checking in we got a room that we could very clearly see the whole time was not being cleaned. None of the others too for that matter. Multiple bags of other people checking in were left at the lobby too. A lobby that is wide in the open for anyone to come in. The workers seemed careless and are constantly on their phones. The rooms we got looked very old and not inviting at all. To add the WiFi only works near the lobby, so people are just hanging around on the benches there. After taking a swim at the beach, expect a cold shower with no water pressure at all and small, thin, cheap towels. Which were not clean and some had stains. And no complimentary water or anything else. Furthermore we had two rooms and one room’s airconditioning quality was so bad compared to the other. Also bugs can easily come in by the little space under your room door. So we were greeted with a cockroach when we got back from dinner. We had 3 nights booked here, but we left after one night to book the rest of our trip at another hotel. And lastly, they asked us for a 1000 pesos security deposit and when checking out told us they never asked for one. Absolutely horrible place. NEVER stay here. Very greedy lazy workers. Even the lady who checked us in claimed she never asked for a deposit, despite multiple people witnessing it.