Eurotel Boracay

Our stay was extremely disappointing. We arrived at 12:00 PM, and were told we had to dine in the restaurant before checking in—which we understood. However, our food only arrived an hour later, and the quality was poor, especially considering the price. We had reserved four rooms, but by 2:00 PM, only two were ready. Mind you, we booked this month’s in advance. We then had to wait another hour or two for the remaining two. To make matters worse, the rooms were assigned on different floors, which was inconvenient. One of those floors had a broken elevator button, so we were forced to haul luggage up and down the stairs the entire time. Breakfast was complimentary buffet style, but the staff were sluggish with restocking. We headed down at 7:00 AM—a peak time—but after waiting endlessly for fresh items, we gave up and left hungry. Overall, the experience was marred by long waits, poor food service, and inconvenient room assignments. The extra charges didn’t match the value we received.

I recently stayed at Eurotel during a leisure trip to Boracay Island, and it was truly a memorable experience. Service: The staff were exceptionally professional and attentive. Check-in was efficient, and they were quick to respond to any requests during the stay.

The street is under renovation so expect a dusty road and noise. My room is old. The toilet seat cover is moving even the sink. The bed is just ok. The aircon is old but cold. The balcony is dusty. Breakfast is just ok. A few minutes walk from the beach. Basic amenities are provided.