Henann Palm Beach Resort

The staff at the hotel are very professional and friendly, the hotel beautiful and clean. Our room was cleaned everyday. The breakfast is good, there’s a variety to choose from and you get complimentary free drinks but the drinks are not nice 1/10🤣 The locals are friendly and funny, they also offer activities around the islands. Downside was the water- they don’t offer bottled water in the rooms, there’s a drink pitcher in the room and you have to get the water outside your room there’s a dispenser within the floor. The slippers are only offered once and they don’t bring new ones when they clean. There’s restaurants and clubs around The view of the island is in front of the hotel They offer beach towels which you can change for new sets anytime. We were picked and dropped off by the airport via bus shuttle and boat. The hotel reminds you about check out times and they call when it’s time to leave. We requested early checkin and we were granted one for 12:30 without any additional fees. Checkin time is at 3pm so that was very accommodating. Overall the experience was an 8/10. Beautiful environment, great food, amazing customer service, good looking rooms, not noisy! I’m very happy✨

hennan is good hotel for couples and family but is lack activities for children, the location is great though and staff are nice great breakfast as well

It was a fun and memorable experience that we had during our stay in Boracay. As for Hennan Palm, the hotel is good but I was expecting for more. It's best feature is the beach front, pool bar and location. However, getting into lobby from the main road can be a bit troublesome due to narrow and uncemented road leading to it w/c could cause some delays entering/exiting the vicinity. Nevertheless, the whole experience is superb and we're just thankful.

The hotel is located on white beach. It’s a beautiful resort with a top-class breakfast buffet. The hotel staff were all friendly and kind and tried their best to make us feel welcome. The three pools at the hotel are amazing - this was my favorite part of the hotel! We had to pay a deposit of 6k peso on check in. There were some ants in our room and on the bed and the hotel staff assisted immediately, by offering to change rooms. We celebrated a birthday and they made it extra special during breakfast! One thing that bothered me… the housekeeping leaving a warning for us not to smoke in the room even though we hadn’t been doing so. We followed the rules and made sure not to smoke in the room, but we were met with a warning that a smoking was detected in the room and that the hotel would charge us two nights stay as a result. Overall it’s a wonderful hotel. The beds are soft and the location is perfect!

We arrived earlier than the allowed checkin time and the staff was happy to help us find a room (Thank you). Although we got a room a little far from the beachfront, access is still super and grateful we didn't have to wait for hours at the lobby. I'm disappointed with the inconsistency of the staff when it comes to the right attire during breakfast though. They called me out for wearing a button-up silk top sleepwear + denim, they wanted me to change. I told them the top could be worn as casual top you wont notice it's a sleepwear besides it's not revealing, not dirty, not butas-butas or anything. Sitting down, I saw women wearing nightgown (as in spaghetti strap that really looks like sleepwear), sleeveless and swimwear wc they mentioned are not allowed. There should be consistency across everyone –when they say "no" to one, it should be a "no" to all. The supervisor in charge handled the situation and listened well to my complaint. But damage has been done, i was not able to eat properly thinking "maybe because i'm fat and didn't look good" vs those wearing sleeveless and sleepwear. I just felt bad that my son had to see and overhear the situation.

I had booked for a pool view but was given a wall view. Very disappointed. The weather was fine though cloudy most of the time.