Sherwood Blue Belek - Adults Only

I booked Sherwood blue belek from trip.com. When I arrived at the hotel they told me that there was no free room for me. I told them that I made a reservation but their answer was that the system gives wrong availability. After a long discussion they transferred me to Sherwood dreams resort. This is another hotel next to Sherwood blue belek. I’m not happy whit this transfer but had no other choice because of my limited days off. This was also my first transfer to another hotel. I don’t trust this hotel anymore and would never come back.

Были в конце ноября, народу в отеле немного очень комфортный отдых. Персонал как пчёлки, стараются. Выбор еды не очень большой, но это и к лучшему, всё очень вкусно. Рекомендую)

Why a 2 rating and not 1? This hotel does have some pluses, from the big pool, to the alcoholic and non alcoholic drinks and most of the staff who work very hard and long hours... but you can't ignore the numerous negatives. Our room was never fully clean the whole time we were here. Complained day 1, 2 and 3, and after 3 cleans we just gave up (see photo). The balcony wasn't touched once in 2 weeks, the 2 dead mosquito's were on the shower wall the whole 2 weeks, the wall light was loose and dangerous, etc.. Housekeeping also ignored cleanliness with either towels provided with holes or with bad staining. On one occasion I asked for the dirty new towels left (see photo) to be changed at 8pm and at midnight it had still not been done, so I ended up having a slanging match with reception in order to get clean towels for a shower in the morning. We are both vegetarians and although we were ok at breakfast and lunch, the options in the buffet restaurant at dinner were limited and almost always the same. I go on holiday to try and relax, and I just couldn't here due to having to constantly complain, so we won't be coming back. To be fair to the TUI Blue brand, we stayed at the Grand Azur in Marmaris and it was excellent, so not sure why here can't be anywhere near to the same standard?