Chris B
23. juli 2024
Manager in this hotel has been trained to understand that the customer is always wrong this is endorsed by the owner. Customer service is a disgrace !!! Hotel has the potential to be a 4 star hotel and never a 5 star it’s old and dated, with the current management it’s more like a 2 star and that’s a shame. Nice views of bodrum, rooms are very tired, bath leaks and the air conditioning is completely non functional. This hotel also has a habit of charging customers twice which has happened to me on 2 occasions with no resolution or response or concern from any of the management.
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