Gæstebruger
31. januar 2023
The pool and surrounding area is good, only one day couldn't get a sun bed. That's were the good ends...... Ground floor room, our terrace was on the side of a busy dirty and very smelly road, definitely not pictured or mentioned on any of their sites, shaded by trees during the day and den for some awful bugs that ate us to bits at night. The street at night was horrendous. There is a nightclub at the end, this attracts alot of young adults, 1st night we were woken at 3am when it emptied, hoards of drunk teens shouting and yelling at each other up and down the street right outside our window. Same thing next night....The Saturday night was quite simply HELL..... From around 10pm the nightclub gang started to arrive again, this time hundreds. Police patrolled the street every 5 minutes which says alot about what was to be expected. We felt very nervous and rightly so, the balcony furniture was stolen from outside which also meant these kids were also prollering outside our door while we tried to sleep . Thank goodness we had the prison gates to lock us in!!!! Several times we requested a change of room but were simply told no chance, we asked for ground floor room so that's what you've got.... The room was well equipped but not great, fridge that stood out in middle of kitchen area, no oven only 2 ring hob. Bathroom had bath and a shower hose so to shower you had to hold it in hand. A. Simple fix would have sorted that out if they bothered to re apply the shower holder!!!! Supplied with 1 toilet roll, when that finished you were told to buy your own!! Same with bin bags ! Water boiler leaked behind the fridge in kitchen and over the socket!! We reported it, it was fixed by attaching a small plastic container to catch the drips, this filled up pretty quickly to overflow!!! Bedroom window didn't open, lounge had sliding door and an unsightly jail gate as we called it to lock at night or when out. We couldnt leave anything outside even to come in for a cup of coffee.... A towel was stolen while we were out shopping. The 3 staff on during the day were far from helpful or welcoming, if you mentioned anything they became either defensive or refused to believe you. Twice we reported things and were then told we hadn't mentioned it!!!! We requested a change of towels and sheets on day 3 and were told that doesn't happen ever!!! So you are expected to sleep on the same sheets and use same towels for a week!! ( we did magage to get a change but normally you won't!!!) There is no pool guard or any staff monitoring what goes on, all rules are ignored. We saw 2 nasty falls by kids messing that could have been stopped if staff intervined and reinforced the rules. There is no bar or restaurant open so you actually can't chill and relax other than on a sun lounger or in your room. The town was OK, not the most exciting. The night time staff Santos was fantastic, it was actually commical to watch everyone jump up when he reported on duty in the evening with thei
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