Gæstebruger
18. oktober 2022
Myself, husband and daughter along with another family of 3 stopped in blackpool a couple of weeks ago for 1 night. We booked through ***********. the hotel was called OYO HIGHTIDE HOTEL, 10 Charnley Road, FY1 4PF. Upon arriving we noticed a sign in the window stating rooms from £40 per night. We paid £125 per room, we had 2 rooms in total. It looked OK when we arrived but the cleaner was the only person available to greet us. We headed towards the rooms and the mess around us was disgusting. Dirty mattresses leaning against corridor walls with crap everywhere. The room was filthy, pictures below show some of it. The cleaner had long gone when we went to look for her. No one was about to sort the problems. The door leading to outside that was in our room wouldn't lock properly. The kettle was split down the front and had bogeys wiped down it. The mattress protector was covered in stains, there was fresh blood on the bedding, the floor was sticky, the shower was broke, and flooding, the headboards were taped up, the door wasn't secure, the small kitchen area was dirty. The main door wasn't locked all night the noise of people screaming in the room above at 4 in the morning was ridiculous. This price did not include a breakfast. We waited for the manager who never showed up. We contacted *********** and they said they would speak to the hotel owner. Both the owner and *********** have no interest. Easily the dirtiest Hotel we have had the misfortune to stay in. I have tried to resolve this but they are not interested. When spoken to on the phone the owners wife laughed and said not her problem. Photos below. Top advisor only allows a small number of pictures
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