OYO Sonora Park Hotel

We haven't stayed in this hotel for a while and won't be again its changed so much tried calling and calling to get checked in no1 was there to welcome us so the kind gentleman at another hotel allowed us to leave our bags at his hotel while we was at the winter gardens theater on returning we collected our bags and finally got into our hotel it's changed so much the owners I mean there could do a lot with place had no remote in our room for tv bedroom very small little space to move around said no vacancies in the window the other couple who was there said there was plenty of rooms vacant has there have been there a week and seen no1 else there it will put people of seeing that sign

The worst hotel I've ever stayed at! I've been coming to Blackpool for 25, so have stayed in many hotels. This one is the worst. On arrival, there is no door bell, so we were stood outside in the gail force wind for 20 minutes knocking on the door. It was a guest who let us in! We tried calling many times but no one answered The breakfast was stone cold and the toast (if you can call it that) looked like it had just been taken out the bag and served without going in the toaster! Plus, they had no teabags or butter on day 2! We were the 1st ones down for breakfast and they had to go out and get some. Surely, this is something they should be restocking before guests come down? The wardrobe was broken, so had to keep most of our clothes in the suitcase. When checking out, there was no one around. We could hear the staff chatting and we pressed the bell on the counter many times but they just continued to talk. Overall, very poor customer service, facilities are terrible and the breakfast was no good.

Wouldn’t bother! Was stood outside the hotel knocking on the door and phoning the number for a good 10-15 minutes. No answer! Eventually found someone, was completely clueless about what she was doing. Was in complete darkness, very dated. I had no toilet or shower in my room and had to use a shared bathroom which wasn’t stated when I booked! Furniture in the room was knocked over e.g bedside lights. Didn’t even ended up staying there after. When I went back to get my bags a few hours later with a friend, there was a bloke stood outside trying to check in who was always struggling to find someone. No one was answering the door or phone to him and he was stood outside the street in the dark.

Family Lovely hotel new owners are great But just need a bit more info on get hold of them in a emergency Breakfast was good need things like jam/ marmalade etc Our room was clean and spacious for 3 adults Could do with anti slip mats for shower floor and selves above sink But overall ideal B&B very central to tower

The best thing about this hotel is the location which was why we booked it. I'm not overly bothered about the decor, however it's in need of a revamp. First room was tiny, bathroom door didn't open properly as jammed on the bed. We had red dust from roof all over the pillows and bed and requested another room. The next room was more spacious. Bed was so uncomfortable and tiny for a double. Breakfast was ok, but the cutlery was dirty and no teaspoons available. I asked for a glass for the juice, which was provided but dirty.

Really not sure why this lovely place has recently had so many one star reviews. I have to say after reading the toxic opinions I was worried about staying there but I shouldn't have been. The place is lovely and clean. Despite what you might read there is a bar and dining room which is pristine. Fantastic location for the town centre, tower, front, coral island etc. We were really late checking in due to the M6 and there was staff available who were very kind and welcoming. I hope by leaving a 5 star review I can help restore the reputation of this place on trip advisor. We will definitely stay here again