Premier Inn Blackburn Town Centre

不錯，挺好的

We have stayed at this premier inn many many times because of local family and are very regular users of the chain nationally. Sadly our last visits have indicated this particular inn for some reason is in desperate need of a reboot. The staff are inconsistent to say the least, we are rarely if ever at check in offered a night time guarantee, extra towels or pillows, asked if we are having breakfast or anything other than here's your key. But the biggest grief has been the realisation that despite having different rooms several times we have then found there is NO AIR CONDITIONING. The receptionist admitted finally the panels in the rooms generally 'do not work', said she would try sorting it centrally which of course did nothing and given the windows do not open the night was too hot and uncomfortable - again. Neither did she offer to move us OR offer a refund on the room. I do not believe the rooms were full just a case of can't be bothered and I no longer belief there is a national nightime guarantee. We love premier inn, always choose it over Hiltons and other brands but this branch is sadly the black sheep and we will avoid in future. I am also wondering if the chain has decided to cut corners and hope no-one notices - well we did...

Comfortable and quiet rooms even though the hotel is situation the town centre. It offers free car parking across the road and also across the road from the train station. The staff Zoe, Kay and Jamie were all very helpful, polite and friendly. They were very sociable and created a fun and professional service throughout our stay.

Very nice and helpful staff on reception. Breakfast was brilliant. Had a burger later in the day which was nice. Parking facilities were good. I have never been to Blackburn before but the receptionists help through my full stay which put me very much at ease.

Never use this dirty place been there and completely disappointed Didn’t sleep there just checked in then like 3h later i left this hotel for another one All that hotel is completely dirty room not sure been cleaned before i got it shame on them Been there on 26/01/2025 rom 108

Myself and my family were attending an event nearby,hotel is great it’s right in the centre everything is close by.(carpark is free) we had dinner and would definitely recommend it’s affordable for the family, the food was delicious and the service was great by the lovely Casey and Declan who helped us with any questions we had and made us feel welcome. will be back again.